Although we live in NJ, our family wanted to spend a night in the Ctiy during the holidays. After searching for many boutique hotels on various sites, we landed on Morgans through Gilt's Jetsetter flash sale. Overall experience was awesome. We had asked for a king-size bed and concierge made every effort to accomodate and we were rewarded. The room we had was very spaicous and comfortable for a family of 3, including by 5-year old daughter. The continetal breakfast included with rooms on the 19th floor was a very nice touch to the overall experience. We would definitely stay again here.

I've stayed at Morgans twice now and have really loved my time there. It's a beautiful hotel in a perfect location, within walking distance of many major attractions, subway stations, and Grand Central itself. This time, I could see the Empire State Building from my room and it was such a lovely sight to behold whenever I spent time in my room. The staff are amazing - everyone I encountered was friendly and generally very helpful, and they generally brightened my day whenever we crossed paths. They also made some great recommendations for services and restaurants in the area, which I'm very grateful for.

A big plus is the complimentary breakfast, which is just terrific. There's lots to choose from and it's all high-quality, delicious food. The wi-fi is also complimentary and very efficient. The rooms are very comfortable with excellent beds and lovely showers. The toiletries are of a really good quality as well.

There were a few minor issues I ran into, all involving how well the staff communicate with each other. I called one evening to request my shoes be picked up for the complimentary shoe-shine and was told someone would be at my room straight away; an hour passed and nobody turned up, so I called again and asked if someone could come by soon as I had an appointment for dinner. Another staff member assured me somebody would come by 'soon', but almost another hour passed and nobody arrived. The following morning I was in a rush and asked reception to relay a message to housekeeping, but the message obviously never got through to them as my request went unfulfilled. This was the one and only 'blip' when I stayed at Morgans and it wouldn't deter me from staying with them in future; it's just something that could have been better on this occasion.

Overall, I really enjoyed my time at Morgans and was glad I chose to return to their hotel. I'll definitely choose to stay with them again in future and look forward to returning.

Stayed here over Christmas period. We arrived very early hours and had a quick and easy check in. Room was a decent size (for Manhattan) with a very comfortable bed, flat screen TV (would have liked a HDMI port), plenty of storage space, safe, mini bar. Bathroom had shower only but with large spray head and good quality soap, shampoo, shower gel. Hairdryer and umbrella in the closet if needed and ipod dock by the bed.
Our room was on the 18th floor with a view of the Empire State Building (looked great lit up for Christmas). Floor above (penthouse floor) was where breakfast was served (included in rate). Great selection of pastries, couple of cereal choices, bread and bagels for toasting, yoghurts, tea, coffee and juice. Upper level is where the food is, great view of city especially Empire State Building and 2 small outside terraces. Lower level has seating too and internet faclities. Tea/coffee free (alchohol/light snacks chargeable) here in the evenings.
Location is great, on Madison Avenue about 20 minutes stroll to Times Square. Loads of restaurants all over the place, Grand Central Station a few blocks north. A grocery store is next door.
Taxi from airport was flat fare of $52 + toll and tip, we booked a private car back which was $90 all inc. but this may have included a mark up for holiday time.
Morgans is excellent hotel and all staff were very helpful.

My wife and I stayed here for a couple of nights and had a wonderful time. Everyone was friendly, the rooms were really well designed and they have free coffee on offer during the whole day. Highly recommend it.