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Morgans Hotel: Traveler Reviews

4.0 of 5
237 Madison Ave, New York City, NY 10016 (Manhattan)
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Morgans Hotel
Ranked #46 of 435 hotels in New York City
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896 reviews from our community

Traveler rating
    548
    254
    66
    22
    6
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Families
103
 
Couples
436
 
Solo
81
 
Business
148
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cheltenham
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great service in a great location”
5 of 5 stars Reviewed December 27, 2012 via mobile

From the moment I entered into correspondence with Maryna before we arrived to the time we left after a 5 night stay we received nothing but great service at Morgans Hotel NYC. From the doormen Brian and Tom to Maryna and Kristen on Reception (to name just a few) we were superbly looked after and the location of the hotel was just great. The help yourself continental breakfast set us up each day and despite the restaurant and bar being unavailable undergoing refurb, we found plenty of great bars and restaurants nearby to fill the gap. The best part of our stay was the friendliness and professionalism of the staff (especially the above named) and we would definitely stay at Morgans again - highly recommended

Stayed December 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rigas, General Manager at Morgans Hotel, responded to this review
December 31, 2012
I love your review! Thank you so very much. I also think that friendly service is more important than anything else. Thank you for acknowledging our staff; it is wonderful that you remembered their names. What a way to end the year; you make me proud and thankful!

Kindest regards and Happy New Year!!!

DR
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New York, NY
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Quirky sophisticated boutique hotel”
5 of 5 stars Reviewed December 24, 2012

Stayed here one night as a gift to my boyfriend the day he returned from a trip abroad. Thought the whole feel of the hotel was really New York. It's a small hotel by Ian Schrager. I remember black and white checkers being a motif in the hotel, but really updated and clean. It's very intimate and romantic, if you want a little hideaway in such a fast city. I don't recommend it to large people, as it is a tight squeeze. Or to people who are used to expansive interiors.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rigas, General Manager at Morgans Hotel, responded to this review
December 27, 2012
What a nice way for you to treat your boyfriend from his overseas trip! I am delighted that you found Morgans to be a 'little hideaway' in this fast paced city! Indeed, Morgans was founded by Ian Schrager and Steve Rubell nearly 30 years ago. We are now a public traded company but we are still going strong! We continue to adhere to those standards that our Founders put in place - and we strive to be New York's 'quintessential Boutique Hotel'.

We hope to see you again!

Regards,

DR
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Birstwith
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Christmas in New York”
5 of 5 stars Reviewed December 20, 2012

This was a 50th birthday gift from my daughter given to me in May. We have been looking forward to it for months and we were not disappointed.On arrival we were asked if we wanted to change to twin beds as when Becky had booked there was only a Queen available. The room was lovely and clean and the beds were so comfortable. I splept better there than I do at home! The breakfasts were also fresh and you could get a hot drink up to 10.30 at night. The hotel is not obvious as you walk up to it so you can easily miss it.However it is in an ideal situation for all of the Manhattan sites and the staff are all warm and friendly. The shower was also wonderful! We hope to visit again soon and we would definitely recommend MORGANS.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rigas, General Manager at Morgans Hotel, responded to this review
December 21, 2012
Thank you so much!!! What a great gift for your landmark birthday! I turned 50 a few years back and it actually felt great. It makes me happy that you spent such a special occasion at Morgans. You must visit us again. Our Lounge is nearly open and I think you will love it!

I wish you and all the Trip Advisor Readers and Reviewers a Happy and Healthy 2013!!!

Regards,

DR
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Western Galilee
Senior Contributor
44 reviews 44 reviews
40 hotel reviews
Reviews in 33 cities Reviews in 33 cities
53 helpful votes 53 helpful votes
“Absolutely OUTSTANDING”
5 of 5 stars Reviewed December 18, 2012 via mobile

Having stayed at numerous NYC hotels, I chose this one based on my research and attempts to secure the very best for my week-long birthday celebration vacation in the Big Apple. This hotel is simply outstanding. From the moment I arrived (two days ago, five more to go), I have paid attention to almost every detail and have concluded that this is, by far, the best establishment I have visited in this city. The service is awesome. Everyone really cares and go out of their way to help - any request, any time. The penthouse "living room" where we are enjoying a quality continental breakfast in a laid-back environment is an impressive feature of this hotel. The rooms are better than anywhere I have stayed and guess what, no drab and predictable brown/beige decor! Two-toned grey and cream in a spacious room, a very comfortable bed and fully loaded with every comfort for our stay. It's bright, clean and very comfortable in design and furnishings. I cannot over-praise this establishment and I'm looking forward to the rest of my stay and - most probably - will not be looking for another NY hotel for future visits. This is perfect and...OUTSTANDING.

Stayed December 2012, traveled as a couple
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Rigas, General Manager at Morgans Hotel, responded to this review
December 20, 2012
Thank you very much for your kind review!

I am so happy that you spent your birthday in New York. Such fun!

We like to provide great service but not too 'formal' ; we prefer to be friendly. As I have often stated, there is a hotel out there for everyone based on their preferences. We are delighted that you prefer ours!

We wish you a Happy and Healthy 2013!

Regards,

DR
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Northern Ireland
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Nice little hotel.”
4 of 5 stars Reviewed December 11, 2012

This is a good little hotel in a very convenient location on Madison Avenue. The staff are pleasant, helpful and knowledgeable and keen to help. The room we had was compact, though it was warm, comfortable and cosy and the shower was fantastic and the air conditioning unit was a little loud. The continental breakfast in the penthouse was very good for starting the day off and there were great views over the Manhattan skyline.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rigas, General Manager at Morgans Hotel, responded to this review
December 12, 2012
Thank you very much for your kind review! This is a special time of year; the city is lit up with Holiday lights and there is a very positive energy in the air! Mind you, the shops are full and it is a little difficult to get around but the holidays in New York are magnificent! Hope you return in the future to experience it again!

Regards,

DR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Morgans Hotel

Also Known As:
Morgans Hotel New York City
Morgans New York City
Address: 237 Madison Ave, New York City, NY 10016
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Business Hotels in New York City
#34 Luxury Hotels in New York City
#45 Romantic Hotels in New York City
#47 Family Hotels in New York City
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Boutique hotel housed in elegant columned building dating from 1926 - 3 blocks to Empire State Building. Morgans offers complimentary wireless internet access to every hotel guest. ... more   less 
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