Found this hotel on a discounted website and scored an excellent price for a superior room. This is a very unusual and interesting hotel. No name or canopy in front; no reception desk either. Once we got used to the vibe, we fell in with it. The hotel aims to please and the people who work there reflect this excellent customer service. The breakfast in the penthouse is substantial and good. The location is perfect- a little off the tourist track but close to public transportation and major sites. My only major complaint is the airconditioning which was loud and intermittently went on and off all night, blowing cold air on me. My minor complaint that in the breakfast rooms, CNN is blaring. When we asked the staffmember if we could turn it off, he turned it down but not off. It would seem that a hotel with such a high consciousness might have classical music playing or jazz instead of the news. If thosewere fixed, my score would be a perfect 5. I'm sure with all the attention that is paid to the decor, customer treatment, and freshness, these issues are not deal breakers.