I hadn't stayed at Morgans for a couple of years but had the chance to revisit in July. The wonderful experience then put it at the top of the list for a return trip to NYC in early September when I had another excellent stay. Yes - lobby was undergoing renovation, but that didn't affect the experience at all. Kudos especially to Robert at front desk who handled reservation and who had a welcoming word each time I was on my way in or out. Room was lovely and location can't be beat. Trip was a mix of business and personal and hotel hits bulls-eye for both types of travel.

I recently booked a 3 night stay for my daughters at the Morgans in New York. I found a promotion on Travelzoo which included an upgrade to a suite. My daughters cannot stop talking about what a wonderful time they had and how much they appreciated the thoughtfulness of the hotel staff. Most of the staff were quite young and could relate to my daughters who are 18 and 22. The hotel stay included breakfast which was a nice touch for a New York hotel.

Given the choice of hotels in NYC I am not even sure why I booked this hotel but I believe it was a combination of price, location and the reviews I saw on Tripadvisor and boy were we lucky! We traveled to New York by bus and arrived at the hotel in the morning relatively knackered at about 10am.
The plan was just to drop off our bags and find a breakfast place but to our pleasant surprise not only were we already given a room, the friendly receptionist even mentioned that breakfast was still available (even though we just arrived and had the room booked for the night and the breakfast for the following morning). So we quickly dropped of our bags and had a great breakfast which gave us a fantastic start to the day.
The rest of the stay (ie the night and the following morning incl breakfast) were also highly enjoyable but what really blew my socks of was the nice gesture when we arrived to have breakfast even though we had the room booked only for the night to come.
It is this combined with a genuinely friendliness of the staff that makes me highly recommend this hotel!

I loved my recent stay at Morgans-- it felt unique, charming, and wonderfully kept up, with a distinctly modern touch (the entire place is filled with wonderful black-and-white decor). To me, it felt more like a small boutique hotel in Europe than anything else-- and that's a good thing.
As far as service is concerned, it's been a while since I've had such a positive experience with all manner of staff-- those at the check-in desk, maid service, and the doormen were all so kind, talkative, and completely helpful. I wouldn't hesitate to come back for another good experience.