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“Enhanced the New York experience” 5 of 5 stars
Review of Casablanca Hotel Times Square

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Casablanca Hotel Times Square
4.0 of 5 Hotel   |   147 West 43rd Street, (Just East of Broadway), New York City, NY 10036   |  
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Ranked #2 of 457 Hotels in New York City
Wellington, Wellington, New Zealand
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Enhanced the New York experience”
5 of 5 stars Reviewed July 22, 2014

The location of Casablanca Hotel was perfect. Close to Times Square - which was fun (for a few nights) but central and close to everywhere we wanted to go in New York. The hotel itself is very boutique, quite quirky but like staying in an old fashioned B & B. We hadn't realised that breakfast is free every morning, as are pre-dinner drinks and nibbles, but this made a big difference to value of the stay. On the downside, the room was quite small - but because the breakfast and drinks are served in 'the library' and there's so much else to do in NYC - we didn't spend much time there at all. The staff were very friendly and helpful. We loved the Casablanca and would definitely go back.

Room Tip: We asked for a quiet room and got one considering the proximity of Times Square. Casablanca staff do...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (549)
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Prague, Czech Republic
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 21, 2014

This hotel, bang in the middle of New York, is small yet in depth. The rooms are spacious and clean. Beautifully decorated and every necessity coveredStaff kindness ever and a 24/7 bar with a range of snacks. Free bottles of water everyday and a bottle of complimentary wine also! Just walk out the front door and you're in Times Square. A brilliantly popular restaurant is easily accessible from a door leading to it. The machines and air conditioning outside were a little noisy but it's simple enough to ignore. Excellent and greatly recommended!

Room Tip: Higher floors have less noise from machines, A/C and cars.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2014

I travel more than my fair share via business so on my own time I prefer to stay in boutigue properties for some separation. In a word, the Casablanca sets the 'gold' standard. Clean, quiet, attention to detail, and a professional staff, my wife and I would have hard time to find any detail to improve upon. Without any question, this will be our return hotel when we revisit NYC.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Top Contributor
113 reviews 113 reviews
9 hotel reviews
Reviews in 48 cities Reviews in 48 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 20, 2014

We did not know the hotel was just a few doors from Times Square, another bonus. The staff at the Casablanca are so friendly and helpful it made our journey to skyscraper city much easier. Anything you need, they had it. The breakfast and appetizers were excellent, the decor beautiful and the rooms very cozy! This is a romantic getaway.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 18, 2014

We stayed in this hotel for 6 nights at the end of our trip. We had booked an airport pickup from the hotel but unfortunately this got mixed up and the pickup never came.
Instead wer took a large taxi from the taxirankl whch could accomodate all 5 of us and luggage.
The hotel staff were really helpful,friendly and when checking in and gave us a $100 gift card for the italian restaurant Tony's as way of apology for the mixup.

The room we had was a family room, and our other family members had a standard room, they are all of a smaller size than some hotels but by any big city standards they were still fine.

The interior of the rooms are clean and well looked after and we recieved a complimentary bottle of red in our room on arrival. Our air con was a little noisy but worked fine all the same.

The wine and cheese reception every night is a good way to start the night before heading out around the city. The complimentary breakfast is good quality produce. As mentioned above,the italian Tonys has some great food with massive portions so beware having one dish for one person more like 1 for 3 people, however they will inform you of that.
They also have the Brooklyn diner next door which is also famous in NYC which serves amercian style breakfasts and food throughout the day, we went there once and this was also good.

The hotel staff will help with every need and even run out in the rain and whistle a taxi for ya, what can you say, great service, would definately recommend

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2014

My sisters and I planned a special visit to New York to celebrate milestone birthdays. We went the second week of July. And I cannot say enough about the fantastic staff and the lovely accommodations at Casablanca Hotel. Thanks to Joseph, Houda and Robert and all the other cleaning and desk people. They were all so helpful and friendly. Whatever we needed they were quick to help in any way they could.

The room was lovely and clean with lots of amenities. The complimentary breakfast and wine and cheese in the afternoon was a lovely feature. The next time we visit NY we will definitely stay at this hotel again. Also should mention how quiet the room was I was very happily surprised.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 stars Reviewed July 17, 2014

Fantastic customer service at the Casablanca, and it is truly just a few short steps from the center of Times Square! The Casablanca has a lot to offer, and it exceeded our expectations! Hope we can visit again soon!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casablanca Hotel Times Square

Address: 147 West 43rd Street, (Just East of Broadway), New York City, NY 10036
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in New York City
#1 Family Hotel in New York City
#2 Romantic Hotel in New York City
#19 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casablanca Hotel Times Square 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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