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“Casablanca Hotel, Times Square, New York” 5 of 5 stars
Review of Casablanca Hotel Times Square

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Casablanca Hotel Times Square
4.0 of 5 Hotel   |   147 West 43rd Street, (Just East of Broadway), New York City, NY 10036   |  
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Ranked #2 of 459 Hotels in New York City
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Casablanca Hotel, Times Square, New York”
5 of 5 stars Reviewed July 10, 2014

Stayed here during spring break in March 2014 with my 9 year old and my 6 year old and my husband. The 24/7 drink and snack area, continental breakfast and the location of the hotel were my 3 favorite things about this hotel. It was very quiet and hard to believe when you walk out to the street and turn right, you are in Times Square! I would definitely stay here upon returning to New York..

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,655 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
West Bromwich, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 10, 2014

What a terrific hotel, comfortable,quiet(considering it's right in the middle of Times Square).Stayed there for 7 nights in June 2014 and loved every minute of it. The room we stayed in was excellent, the air conditioning was to die for. the standards upheld in this hotel go above and beyond any we've experienced in other New York hotels.We are quite particular about what we feel comfortable with and we could not fault this hotel at all.The staff were very attentive,nothing was too much trouble and the coffee and teas available 24/7 was very welcome.The cheese and wine every evening between 5 and 8 was really enjoyable and very popular with other guests too especially after the madness that is Times Square! Would not hesitate in recommending this hotel to anybody.If you're thinking about staying there don't think DO IT!!!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynchburg, va
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 10, 2014

We just got back from our stay, and the hotel is wonderful. The staff does everthing they can to make your visit perfect. The free breakfast is huge and has a wonderful variety of food. The wine reception each evening was a great way to start off our night. To be in Times Square you hear very little noise. The deluxe room has plenty of space and how nice to have a bathroom that you can move around in. Tonys restaurant next door is to die for I strongly recommend dinner there.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 8, 2014

Stayed at many hotels during my north America trip this month and this is by far the best! Not to mention its perfect location right next to time square, it somehow managed to have rooms that are very very quiet! The 24/7 coffee and tea service includes variety of refreshments and happy hours is a good way to relax. The customer service is way better than those five star hotel chains, because Casablanca actually cares! Would definitely return when I'm in town next!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Pleasant, South Carolina
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 8, 2014

It's only a block off of Times Square... What more do you need? This boutique hotel is a wonderful place to stay. Although the rooms are small, everything worked. The staff was very friendly. Both check-in and check-out were smooth. Their evening wine and cheese reception was great... Their continental breakfast and coffees were also welcome.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

I booked our vacation at this property thanks to the many reviews on TripAdvisor. My wife and I were not disappointed. The staff was exceptionally helpful and pleasant. For example, I was very happy the staff member manning the continental breakfast went out of he way to get me a breakfast when I showed up late.

I got a queen sized room, as we were going to be spending most of our time out and about anyhow. It was very comfortable and we slept very well. Perhaps too well because there were no windows in our room, which kept it very dark, and we drastically overslept one morning! Ah well. Take that as a recommendation about their beds! So if possible, one might want to ask for a room with a window, as I suspect ours was unusual in this regard, but maybe not. Could be different in a king size. That said, I liked how close it was to the wine and cheese reception area and the front door, just a quick jaunt down their fun and quirky stairwells.

The only hitch I had with the staff was that I had signed up for a "Top of the Rock" special, where they include tickets to the sky deck on top of Rockefeller Plaza, however, they did not hand these tickets to me or arrange for which date before I got there, and consequently we only had one choice day we could go (we had a 3 night stay). They promised to get me the tickets the next morning and sure enough they arrived at the crack of dawn. Not a big deal, as I completely forgot about it when I checked in or I would have asked! I was just happy to be there.

All in all this is a lovely boutique hotel who's staff aims to overachieve. I highly recommend it.

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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 6, 2014

This hotel is great. You are right on times square, literally 20 seconds away. And what is remarkable is that it really is a quiet oasis away from the busy New York streets. We could barely hear a thing in the room. The guest lobby ALWAYS has coffee/fruits/pastries and the continental breakfast is a good start to the day. Plus wine and cheese every night if you are not too busy to make it - on a trip to NYC we were so busy maybe took advantage 2 of 5 nights. It's a good thing! Means you are having fun.

If all the breakfast tables are full, don't forget about the outside patio. OOOOPS, did I let a secret out?

Service is impeccable, we don't ask for much but there was not one thing wrong in the entire trip.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casablanca Hotel Times Square

Address: 147 West 43rd Street, (Just East of Broadway), New York City, NY 10036
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in New York City
#1 Luxury Hotel in New York City
#2 Romantic Hotel in New York City
#19 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casablanca Hotel Times Square 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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