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“Oasis just off Times Square” 5 of 5 stars
Review of Casablanca Hotel Times Square

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Casablanca Hotel Times Square
4.0 of 5 Hotel   |   147 West 43rd Street, (Just East of Broadway), New York City, NY 10036 (Midtown)   |  
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Ranked #3 of 464 Hotels in New York City
Leamington Spa, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Oasis just off Times Square”
5 of 5 stars Reviewed June 8, 2014

My wife and I returned to the Casablanca Hotel and had a wonderful 3 night stay. All the staff were very friendly, courteous and helpful. We enjoyed the complimentary breakfast, teas and coffees throughout the day and evening cheese and wine reception. This meant we could use the Casablanca as a base for shopping or sightseeing and return for refreshments or relaxation at any point in the day. We had a top floor room which was quiet and although the individual A/C unit was noisy, we didn't need it during the night as the room also had a ceiling fan. Complimentary wifi was a bonus, having been charged previously a high fee at a large chain hotel. We joined a party for dinner in Tony's restaurant next door and enjoyed several pasta and risotto sharing size dishes. Having missed the pre-theatre rush, we ate after 7.30pm, the service was more relaxed.
I thoroughly recommend the Casablanca Hotel.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,078 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (652)
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Perth, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 8, 2014

This is an awesome boutique hotel just 50m off Times Square, yet remaining an oasis of relaxation. This location is a great jump off point for all the Manhattan sites. The room we had was great & quiet. The "club room" for breakfast & evening drinks & canapes was fantastic. We will we gong back!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 7, 2014 via mobile

We started our honeymoon in New york at the Casablanca hotel. Very Nice hotel. Especially the Staff is very friendly and helpfull. The location is right on times square, but we had no problems with noise, very quiet in our room.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 7, 2014


Good:
Fantastic location just off Time Square.
Staff went out of their way to be helpful and friendly.

So So:
Rooms/bathrooms are on the small side but this is NYC.
No desk if you need to work (not really a business hotel. I stood out like a sore thumb).

Poor:
Air conditioning sounded like being under a 747 on final approach. I had to switch it off to get any sleep. Fine when the weather is not baking, would have been intolerable in high summer.



Stayed June 2014, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnTaboadaNYC, Manager at Casablanca Hotel Times Square, responded to this review, July 14, 2014
Dear Hgrieves,

We are so glad you enjoyed our wonderful Times Square location and our kind staff, but we are saddened to hear your comment about the air conditioning noise. We actually just installed a new a/c unit in that room prior to your arrival. We did not have any note that you were having a problem with the A/C; had you mentioned it to anyone when you were here? We did go into the room as soon as we read the review and it seems to have corrected itself, as we did not hear any noise. We are watching it closely. I am so sorry if this disturbed you even for a short time. Just FYI to the other readers here, we do also have a ceiling fan in every room for your comfort in addition to our new air conditioning units.

It is true, we have mostly leisure guests, but our sister hotels have a mix of business and leisure travelers and you can enjoy the same free amenities such as continental breakfast, free Wi-Fi, and complimentary wine and cheese in the evenings, and of course the kind caring staff we are known for, plus, the other hotels do have desks in each room. At this hotel, only our suites have desks but we do have a breakfast table in every room, which can be used as a desk.

I hope you will be so kind to give us another try or allow us to welcome you at one of sister properties in New York. If I may be of service in any way, or if there is anything else you can share with me please feel free to contact me at John@CasablancaHotel.com or 212-201-1150.

Sincerely,

John Taboada
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ile-de-France, France
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 7, 2014

We had selected the Casablanca based upon the many positive reviews, and can only confirm the other opinions.
The hotel is truly an oasis in the heart of New York having a character that makes it stand out from the crowd..
We cannot praise the staff highly enough for their kindness and devotion.
We stayed in one of the mini suites which exceeded our expectations.
The original decoration, the wine and cheese in the afternoon and the excellent WIFI connection deserves a special mention.
Thanks again to all who made our stay memorable and we'll be back!

Room Tip: Try the mini suite if your budget affords it.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 7, 2014

Totally agree with the other reviewers - great boutique hotel. Location couldn't be better - Times Square just a few steps away - yet once in the hotel you wouldn't know it. Rooms are very small and dark, but that is the norm on Manhattan. Staff are very friendly. Simple, but totally adequate, breakfast included as is free wine and cheese in the evening. I wouldn't even consider staying somewhere else now we've discovered this gem!

Room Tip: We chose the mid range room and it was quite small compared with hotels in other cities - i wouldn...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 6, 2014

Best and most accommodating service I have every experienced. The staff was great, The breakfast and cheese and wine offerings were great. Beds were very comfortable.Only small complaint is window air conditioners--not so easy to control to desired temperature.


  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Casablanca Hotel Times Square

Address: 147 West 43rd Street, (Just East of Broadway), New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in New York City
#2 Romantic Hotel in New York City
#4 Family Hotel in New York City
#9 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casablanca Hotel Times Square 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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