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“Believe the reviews! Superb hotel, fantastic staff, don't miss it” 5 of 5 stars
Review of Casablanca Hotel Times Square

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Casablanca Hotel Times Square
4.0 of 5 Hotel   |   147 West 43rd Street, (Just East of Broadway), New York City, NY 10036 (Midtown)   |  
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Ranked #3 of 464 Hotels in New York City
Melbourne, Australia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Believe the reviews! Superb hotel, fantastic staff, don't miss it”
5 of 5 stars Reviewed September 12, 2013

We booked our stay here based on the trip advisor reviews and ranking, and we were so impressed with the hotel, the staff, and facilities that our only regret is we couldn't stay longer.
If you are looking for a small boutique hotel in midtown NYC the Casablanca is the only place to stay - you will love it.
The location is unbeatable with Times Square just metres from the front door. We stayed on the 6th floor and didn't hear any street noise.
The staff are fabulous and a total credit to the hotel. Everyone was genuinely friendly and helpful and really made us feel at home.
Ricks cafe on the 2nd floor rapidly became our favourite place for complimentary wine and cheese each evening from 5-8pm. The breakfast buffet each morning offered a good range from fruit, pastries, cereals, yoghurt etc. Iced water, tea and coffee and snacks were also available in the cafe 24/7, along with a computer and printer, perfect for printing off last minute theatre tickets.
Our room was spotless, with plenty of towels and amenities and the bed was super comfortable, and there's even an evening turndown service complete with chocolates!
The hotel also kindly offered to store our luggage for 3 days when we went on a side trip to Washington which was much appreciated.
Overall, this was the best hotel we have stayed in. We were sad to leave but will definitely be back!
Thank you to all the staff who made us feel at home and well looked after. We were impressed with how all the staff we spoke to or saw were consistently friendly and helpful with a great attitude to customer service.

Room Tip: No noise on the 6th floor, you wouldn't know you are metres from the Times Square zoo
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,075 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 11, 2013

The super friendly welcome and nothing is too much trouble service sets this boutique hotel apart from its noisy neighbours. Spacious rooms, elegant surroundings, great ambiance, a relaxing afternoon tea or evening cheese and wine in Rick's cafe, and right on Times square makes for a wonderful NY sojourn. Thanks for tracking down my Blackberry!

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rio de Janeiro, RJ
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 11, 2013

I usually say that there is a best NY hotel for each neighborhood. I have no doubt that Casablanca is the one in Time Square. And for sure is among the best NYC hotels. Nice staff. Once inside the hotel, does not seem to be in NY (in a good way).

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Berlin, Germany
2 reviews
5 of 5 stars Reviewed September 11, 2013

we stayed at the casablanca for seven nights and we would definitley recomend the hotel to other people visiting New York. It's a small and cozy place. small meens 5 stories high. Beeing very close to Times Square one would expect lots of noises, but it's actually realy quiet and nice, so you don't get disturbed at the night-time. Due to the fact that it's right at the Times Square most of the interesting Sights are within walking distance and also the subway is really near by. The people working at casablanca hotel are realy nice and helpful with what ever you need their advice or help. So all in all the hotel sure is worth the money and a visit =D

Room Tip: The rooms are nice and cozy the only tiny negative aspect is the loud aircondition, so you need to c...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
2 reviews
5 of 5 stars Reviewed September 11, 2013

The best hotel we have stayed in. Excellent service, comfortable rooms. Plenty of towels and amenities in the bathroom. All the complimentaries made our visit memorable.
The locations close to theatres, restaurants, museums and shopping was really appreciated.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
2 reviews
5 of 5 stars Reviewed September 10, 2013

We highly recommend this wonderful Hotel. It is,positioned right on Time Square but we did not hear any street noise. They offer refreshments, fresh fruit and pastries all day, which is a treat after a hard day of sightseeing. The complimentary Happy Hour is another way to meet fellow travellers and to find out about other attractions to visit. The room, while not big, was comfortable and clean and we were constantly stocked with fresh towels. The staff was exceptional. They were friendly,efficient and helpful. Nothing was too much trouble. The Hotel was in easy access of lots of restaurants especially the adjoining popular Tony's

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota, Usa
1 review
5 of 5 stars Reviewed September 9, 2013

We will definately stay at this hotel the next time we visit New York. The rooms are clean, charming and relatevely spacious. The staff is very helpful. The price is reasonable and includes free wi-fi, breakfast and an excellent wine and appitizer bar each afternoon.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casablanca Hotel Times Square

Address: 147 West 43rd Street, (Just East of Broadway), New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in New York City
#2 Romantic Hotel in New York City
#4 Family Hotel in New York City
#9 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casablanca Hotel Times Square 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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