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“Amazing Service!” 4 of 5 stars
Review of Casablanca Hotel Times Square

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Casablanca Hotel Times Square
4.0 of 5 Hotel   |   147 West 43rd Street, (Just East of Broadway), New York City, NY 10036   |  
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Ranked #2 of 459 Hotels in New York City
Greenville, South Carolina
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
“Amazing Service!”
4 of 5 stars Reviewed May 22, 2013

I would recommend this as a good location to stay. We went as couples and stayed there this last weekend. Its about 50 yards off of Times Square and was a welcome change from the "chains" that I typically stay in on Times Square.

First let me say....the second floor lobby was our landing place and makes this a great choice for either families or couples NOT wanting a billion people to fight thru. They have a wine/cheese happy hour that we loved and the breakfasts were perfect. Plus just relaxing there in between scheduled stuff was great.

The room we got was average. We were ok with it....but it was an interior room. Our friends had a much better room on the street, although they noted the noise at times was tough. We had a small window...really small with a window air unit in it, looking over an interior court yard. The bed was super comfy and the TV was big and high def. Bathrooms were small....but not bad. Very clean. Only reason I didn't give the place a 5 was our room. I suspect if we had gotten another room it would have been different.

Service is awesome! And this, coupled with the second floor makes this an easy return stop for us. I have stayed in the Mariott Marquis 5 times in the past....and this was far better.

Room Tip: Request a window room. Second floor would be the best.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (557)
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Killarney
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2013

Literally metres from the top of Times Square, it is the perfect hotel to base yourself for your time in NY.

Great service from all the staff, they even gave us a complimentary bottle of wine on learning that it was our honeymoon. The rooms were serviced frequently during the day to a high standard.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hull, Great Britain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2013

Excellent location, would not have thought we were less than a hundred yards from Times Square.
Staff very friendly & obliging.
Complimentary breakfast, cheese & wine & availability of drinks & assorted nibbles very much appreciated.
Only niggle the table & 2 chairs made the room seem small & restricted. Perhaps just table & one chair would suffice.

Overall a very enjoyable stay & visit to our favourite city New York!

Room Tip: Fortunate to be allocated room overlooking courtyard. definitely quiet
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2013

I just got back from a fabulous weekend with good friends, and cannot say enough good things about our stay at the Casablanca... The breakfast was included, and was excellent... A nice selection, open for a good length of time, so you didn't feel rushed in the morning. Coffee/tea available all day, and a very generous wine and cheese available from 5-8 pm every day. Rooms were spotless, staff were friendly and helpful, and gave excellent recommendations for dinner and entertainment... Turndown with chocolates every night, and complimentary bottles of wine in the room in honour of our birthdays... My only recommendation is to turn left out of the hotel and avoid the mayhem of Time Square if at all possible... But location wise, it is central to everything... Two thumbs up!!!!!!!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 21, 2013

Even though i live on the outskirts of NYC - we had friends over from the UK.

We stayed at this hotel for 3 nights and it was the time of our lives.

The staff were grateful and helped us with all our needs

The food was amazing too.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cheshire, Englamd
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2013

We have just returned from a four day trip to New York and couldn't stop talking to friends etc. about this superb hotel. The breakfast and free wine/cheese were beyond our expectations and you certainly didn't feel that you needed to have just the one glass of wine. The staff were very helpful and pleasant, sometimes in large hotels you just feel you are not special but that was not the case here. It could not be faltered.

Room Tip: Would recommend a room at the front even though noisy, apparently the car park at the rear is noisie...
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 19, 2013

We spent 3 nights at the Casablanca Hotel as part of my birthday and we really enjoyed it.

The location just off Times Square is ideal for access to everywhere and everything you might need and the size of the hotel is great, not too big but with everything you need, including cheese and wine every night which was very enjoyable.

The hotel staff looked after us very well and nothing was a problem to them and I would have no hesitation in recommending this hotel if you are looking to stay in central Manhattan.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casablanca Hotel Times Square

Address: 147 West 43rd Street, (Just East of Broadway), New York City, NY 10036
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in New York City
#1 Family Hotel in New York City
#2 Romantic Hotel in New York City
#19 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casablanca Hotel Times Square 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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