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“Excellent in every way” 5 of 5 stars
Review of Casablanca Hotel Times Square

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Casablanca Hotel Times Square
4.0 of 5 Hotel   |   147 West 43rd Street, (Just East of Broadway), New York City, NY 10036   |  
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Ranked #1 of 451 hotels in New York City
Dumfries, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Excellent in every way”
5 of 5 stars Reviewed March 18, 2013

We booked this hotel on the basis of trip advisor reviews and we were not dissapointed. We asked for a room towards the back as I am a fairly light sleeper. The room was quiet and we had no problems with noise.The hotel is just off Times Square which is really busy and noisy but you would not know it when inside the hotel. It really is a little haven. The breakfast buffet and evening cheese and wine were great. The staff are very attentive and nothing seems to be a problem. Special thanks to the doorman who tried really hard to get us a taxi to the airport on our last day. Excellent service right up to the end!

Room Tip: A room towards back of hotel seems to be quiter.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (488)
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English first
Prospect, Kentucky
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2013

This was our fourth stay at the Casablanca. Each year it is better than the previous. The staff is very accomodating and friendly. John the General Manager went above and beyond to make this a great stay for us. Highly recommend the Casablanca.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 16, 2013

If you absolutely must stay in Times Square this is a nice boutique hotel in the area. The small size of the hotel and the friendliness of most of the staff will certainly help slow the pace down. I'm giving the Casablanca three stars because there are stand-out four and five star hotels out there (St. Regis Aspen and the Lowry by Rocco Forte in Manchester) and I feel like those grades should be reserved for those extraordinary hotels. The hotel was a little aged and banged up. I had a view of a brick wall. The room was very clean and they have what's rumored to be a great breakfast (I missed it but I did sit down and enjoy a cup of coffee while I was there). All in all a good place to stay in Times Square.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 15, 2013

I took my two teenage daughters for 4 nights. Location was perfect for seeing shows and walking to great shopping and sites. Rooms were nicely appointed and comfortable. Breakfast was a great addition that we took advantage of each day. They had a nice selection of pastries, breads, oatmeal, fruit, hard boiled eggs, juices, teas, coffees, lattes,etc.. Drinks and snacks such as cookies and fruit were available all day and there was an evening cocktail time that was very nice. The staff was extremely polite and helpful. I would definitely stay there again.

Room Tip: Our room was very quiet as it did not face the street. There was no view, but we didn't care as...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee, USA
Top Contributor
119 reviews 119 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 15, 2013

Recently I traveled to New York to see some Broadway shows, and I wanted to stay in a hotel where I would feel safe. From the moment I arrived to the moment that I left, I was treated with the utmost courtesy by everyone from the doorman, who helped me with my bag, to the people at the reception desk. My room was quiet and immaculate, and the bed and pillows were heavenly. Breakfast was included, and so was a wine-fruit-cheese reception every evening from 5 p.m. to 8 p.m. All of the shows that I saw were within a ten-minute walk from the hotel, which is located right in the middle of Times Square. I'll stay at the Casablanca Hotel the next time I'm in New York.

Room Tip: I chose the least expensive room type, and I was very happy with it.
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  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed March 15, 2013

Do you want to stay near Times Square but still silent, this is where you should stay. We're talking about five to ten seconds from the entrance door to Times. Stayed here in may last year. The rooms are not very big, but clean and nice. Great breakfast is served each morning and from five o'clock in the evening the hotel offer free wine and cheese platter (happy hour). The staff are around 24 hours in order to service and they are more than helpful when you have questions. They recommend everything from restaurant visits to how and where to take the subway (no questions are stupid enough for them) with a smile.
Would certainly recommend this hotel and when I go back, this place will be my first choice.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIVERPOOL
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 15, 2013

We stayed for four nights this February on a discounted package.
I was impressed
Chilled Prosecco and Godiva chocolate dipped strawberries in room on arrival
The buffet breakfast is great with lots of choice including fresh fruit, pastries and boiled eggs. If you prefer cooked and lots of it go to a diner there is a good one right next door to the hotel.
Free all day tea coffee and choice of pastries in breakfast room (Ricks Café). Just help yourself
Free cheese and wine Ricks Café every evening between 5pm and 8pm. Wine choice Red, white and Prosecco. Good choice of cheeses crackers etc and again fresh fruit. Buffet style; go back as much as you want.
This hotel is in an excellent location a few steps from Times Square and within walking distance of most landmarks. Two restaurants next door (you can order in room service from Tony’s)
The staff are polite and helpful without being obsequious. Minor room issue on first night and after complaining to reception we were moved to a different room immediately, No problem.

Fly in the ointment
The standard room is small even by European standards and the bed is not a double but what we Brits would call a ¾ bed however we fitted and it was very comfortable. If you are a couple who a bit on the cuddly side my advice would be to upgrade to a bigger room.

All in all a cosy warm hearted boutique hotel. Décor a little cheesy so if you want chic stay somewhere else.
We loved it and for what we paid it was great value and would definitely stay here on our next visit to New York

Room Tip: If you like quiet ask for a room at the back.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Casablanca Hotel Times Square

Address: 147 West 43rd Street, (Just East of Broadway), New York City, NY 10036
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in New York City
#1 Romantic Hotel in New York City
#1 Family Hotel in New York City
#16 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Casablanca Hotel Times Square 4*
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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