Finally finding time to submit, hope others find helpful. My daughter and I spent a long weekend in January and I left with mixed feelings. We are HUGE fans of the Peninsula hotels in Chicago and Beverly Hills. I had the same expectations for this one. What we liked: the location, the sound proofing (a nice quiet sleep in mid-town!), the comfort of the bed, and the spacious well appointed bathroom. I was less than impressed with the following: waited over an hour after checking in to be shown to our room, when told it would take 20 min. Was told to enjoy a drink and it would be ready - 45 min later I had to remind the front desk and then another 15 min wait. Meanwhile, the lounge/tea area was empty, service was slow and we had to find someone to pay for our drink - not the way I normally begin a stay at a Peninsula (or other luxury hotel). The room was nice, but not all I would expect. Carpet a bit stained and the walls around the dressing area are scuffed and banged up. The bench area and drawers for luggage (a fav part of a Pen room) was scuffed/dirty. We enjoyed a lovely breakfast in Fives one morning and the next the staff was inattentive and a bit rude. Upon checkout a lovely woman a the bell stand offered my daughter a Peninsula teddy bear, which was a sweet touch to depart. Overall more inconsistent than I had hoped for.
- Official Description (provided by the hotel):
- Known for its world-renowned service and attention to detail, The Peninsula New York is the prestigious recipient of the Forbes Five Star and AAA Five Diamond Awards. This magnificently restored 23-story, 1905 landmark building is ideally located, just steps away from world-class shopping, museums and the magic of Broadway. ACCOMMODATION: Each of the 185 spacious guestrooms and 54 suites at The Peninsula New York meet The Peninsula Hotels standards for luxury, guest comfort and technology. Rooms are designed for maximum comfort, with a good night's rest virtually guaranteed. Each room exudes a sense of tranquility and modernity with crisp bed linens, luxurious goose down duvets, flat screen televisions, marble bathrooms with special mood lighting and signature Peninsula bathtub televisions. For the ultimate convenience, bedside electronic control panels regulate temperature, lighting and entertainment systems. WELLNESS: The Peninsula Spa is a rooftop oasis providing an ideal retreat from the demands of the city. Recently awarded the #1 Hotel Spa in the USA by the readers of Conde Nast Traveler, this sanctuary of seclusion and peace offers relaxing body treatments and sublime skin care in an environment of sheer aesthetic bliss. The Spa features a luxurious range of heat experiences including a steam room, sauna, ice fountain and "experience" shower, men's and women's private relaxation lounges and an Asian Tea Lounge. The Private Spa Suite is the ultimate personal spa experience for couples, friends or family wishing to retreat in total privacy. A glass-enclosed pool, wraparound outdoor sun terrace and cutting edge fitness center with daily group fitness classes completes the wellness experience. DINING: The Peninsula New York's dining venues combine the comfort of tradition with modern elegance for guests to experience sophisticated dining at any time of the day. The signature restaurant Clement presents an energetic approach to regionally-sourced cuisine for breakfast, lunch or dinner. The Bar at Clement offers thoughtful cocktails, wines by the glass and a light menu. After a day of exploring the vibrant heart of the city, the timeless Gotham Lounge is a welcome setting to rejuvenate over Afternoon Tea, or for an unforgettable end to a New York City day, toast from the spectacular rooftop bar and terrace, Salon de Ning, while gazing over panoramic views of the shimmering Manhattan skyline. ... more less
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- Also Known As:
- The Peninsula New York Hotel New York City
- Peninsula New York City
- New York City Peninsula
- Peninsula Hotel New York