I stayed in the hotel over President's weekend and it met with all my expectations. They were aware I was in NYC for my birthday and they offered me a room upgrade and sent up a birthday treat. They could not have been nicer. My room was on the fifth floor overlooking Fifth Avenue and it was remarkably quiet--very unusual in the city. Service was impeccable, staff was friendly and helpful, and the environment was first rate. I travel to NYC often both for pleasure and business, and usually stay at the Four Seasons. Decided to try the Peninsula for a change - and was glad I did. I couldn't detect any difference in amenities to recommend FS and its higher room rate over the Peninsula. I liked it so much I opted to stay an extra night. There was some initial confusion over the extended room rate -- but a very competent manager quickly clarified it to my satisfaction. This place wants you to leave happy.
Fabulous shopping location. Gym was great- spa and pool looked lovely but I didn't have a chance to use services. Nice lounge in the lobby. If you're looking for a special place to stay where you'll get pampered, this is a good bet.