It's like an oasis in the middle of Manhattan. It's cozy and classy without being over pretentious. The staff is the friendliest and efficient you'll ever find. There were always no less than 4 or 5 people in the lobby available to assist with whatever was needed. The room was big, spacious and clean as well as the bathroom. I had one of the best nights of sleep in a long time despite being on the second floor right next to Lexington Av. everything was perfect for me.
This is now my new favorite hotel in Manhattan.