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“Exceptional ” 5 of 5 stars
Review of Omni Berkshire Place

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Omni Berkshire Place
4.5 of 5 Hotel   |   21 E 52nd St, at Madison Ave, New York City, NY 10019 (Manhattan)   |  
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Ranked #40 of 454 Hotels in New York City
Dedham
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
“Exceptional ”
5 of 5 stars Reviewed August 21, 2014

Great location. Top notch service. The staff is friendly and helpful. The rooms are clean and comfortable. Reasonably priced for the area. Conveniently close to Central Park. Rockefeller Center, and all the shopping on 5th ave. My first choice of hotels in the city.

Stayed August 2014
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2,074 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
Date | Rating
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English first
Niagara Falls, Ontario, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

This hotel is great. Very clean, ideal location and good service. My daughter celebrated her 13th birthday in New York. I picked the perfect hotel. 5 minute walk to St Patrick's, Rockafellar Centre and 5th Avenue. It was quiet, safe and easy to get to.

Room Tip: We stayed on the 9th floor, did not have a view but it was very quiet. Forgot we were in New York.
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Rowley, United States
1 review
5 of 5 stars Reviewed August 20, 2014

Hotel location was great. Hotel was clean and had the amenities we needed. Staff was extremely helpful. We were a family of five and we all had a great stay. Next time we visit New York City we will definitely stay at the Omni. Great location for sight seeing. Walked to many NYC attractions.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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Buffalo, New York
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 19, 2014

My family and I spent the weekend at the hotel and fell in love with this hotel! It was in a great location, the beds were so comfortable, the staff was wonderful....especially Kathleen Battaglia, one of the night managers. She really went out of her way to accommodate our family and ensured that every thing went perfectly--so helpful and friendly! (ask for her!!!). My one daughter was disappointed that we did not have a "view" from our suite, but honestly, we were barely in the room. Coffee brought to your door each morning was some of the best coffee I ever had! Fabulous hotel!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2014

I booked this online, there was a hick-up when we arrived as booking.com had stuffed up my additional requirements and requests. But being a weekday, this was sorted out very quickly by the Omni staff.
The location was great, the room was terrific, we were on the 5th floor and had no room noise. A cool little bar down stairs to chat to other tourists, a good business centre to check flights etc.
I gotta say the local 3g network and the hotels wifi network were very poor. Not sure why, but the 3g network was poor all over NYC, but that may have been something to do with my phone companies preffered network when overseas.
I gotta say the whole stay was great, the doorman was an absolute legend. If you wanted it, he knew where to get it. And he had the most awesome NYC accent, and that NYC confidence that the rest of the world can only aspire to.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
5 of 5 stars Reviewed August 19, 2014

We stayed here for 4 nights the location is wonderful the staff so friendly and helpful Sergio the bar manger and phil the Food & Beverage Director couldnt be nicer this . Breakfast buffet was wonderful

Stayed August 2014, traveled with friends
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Memphis, United States
1 review
5 of 5 stars Reviewed August 19, 2014

The staff is amazing, and the only reason I would stay again. I have had much more comfortable beds at a Hampton Inn. Other than that, plenty of room (which is a premium amenity in Manhattan). The staff was always friendly and helpful.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Berkshire Place

Address: 21 E 52nd St, at Madison Ave, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Family Hotel in New York City
#30 Luxury Hotel in New York City
#41 Romantic Hotel in New York City
#54 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Omni Berkshire Place 4.5*
Number of rooms: 396
Official Description (provided by the hotel):
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan. ... more   less 
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Also Known As:
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
New York City Omni
Omni Berkshire New York

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