We were in NY for business and stayed through the weekend for fun. We had a fantastic experience at the Omni. The room was great! It was spacious, beautiful, clean and quiet. The staff (from the bellman to the manager) was friendly and very helpful. The concierge was topnotch! Every question and request (and we had a lot) was handled expertly with a positive attitude. We've stayed in several NYC hotels throughout the years, and never been a repeat customer. We will be a repeat customer here!