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“Love this hotel!” 5 of 5 stars
Review of Omni Berkshire Place

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Omni Berkshire Place
4.5 of 5 Hotel   |   21 E 52nd St, at Madison Ave, New York City, NY 10019 (Manhattan)   |  
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Ranked #32 of 447 hotels in New York City
Hurricane, West Virginia
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Love this hotel!”
5 of 5 stars Reviewed February 11, 2013

For my Christmas present my husband booked a trip back to NYC and we stayed at our favorite hotel, the Omni. The best value for the location by far! Right in between 5th Avenue and Madison Avenue shopping and sight seeing. Also close to Central Park and subways. The first week of January is the BEST time to visit NYC for lower prices and the crowds are much smaller since New Years and Christmas is over. You still get to enjoy the decorations as they're still up! Can't wait to come back!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, February 20, 2013
Thank you for sharing your most recent experience at the Omni Berkshire Place on TripAdvisor. We are delighted that you once again had a great stay and we hope you will return soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
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Porto, Portugal
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 6, 2013

I think is the best hotel to stay. The treatmente was excelent. We subscrived a fidelity program and we has free drink every morning, free newspapper, free wifi...
In the atrium we had apples to take every day.
The location was the best, near Rockfeller and Trump Tower. The metro was in the oposite street.
I adore this hotel. I will stay there in my next trips to NY for sure!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, February 20, 2013
Thank you for your glowing review of the Omni Berkshire Place. We hope you will return soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 2, 2013

Great location. Close to theatre district, restaurants, subway, and Fifth Avenue shopping. Rooms are spacious and well appointed for New York. This is an older hotel with lots of charm and excellent service.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, February 20, 2013
Thank you for your review of the Omni Berkshire Place. We are delighted that you had a great stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 28, 2013

In terms of location and service, this is the best option of the following properties I have stayed at in the area (Benjamin, Grand Hyatt, and W on lexington and the Waldorf). Very nice service. Rooms are not richly appointed like a 5* but it is a solid 4* hotel and better service than comperables - which are very tired and this hotel is not. Would stay here again and as a Omni member, benefits are very nice to have even at the lowest level. I can not say enough about the loyalty program for even the lowest members. We had a nice large room overlooking 52nd.

The location can not be beet.

Not related to the hotel but watch out for the change scam at Isadora's cafe across the street. What a bunch of jerks. Give a 50, person checks to make sure it is a fifty and gives change by pulling a 20 and then flip over and give you change as if you gave a 20 - nice, 8 bucks in change versus 38. Very very slick but I am not stupid. Sure, this can happen anywhere which is why I check but please.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, February 20, 2013
We are thrilled to read that your experience at the Omni Berkshire Place stood out against other hotels in the city. Thank you for sharing your recommendation on TripAdvisor and we hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 28, 2013

If you need to stay in midtown, this is a great hotel with excellent service. Can be hard to get in during the normal peak times...and forget it if the UN is in session since country reps seem to like this place. The beds are comfy and the bathrooms are marble...bathrooms need just a little touchup, but clean. Service is great and staff are awesome. Connected to the hotel is Fireside Grill...great food. Bar service is outstanding.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, February 20, 2013
We appreciate your complimentary review of the Omni Berkshire Place. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Top Contributor
59 reviews 59 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 28, 2013

We've chosen the hotel primarily because of it's location, which is pretty perfect.
The rooms are quite big but these with a street view can be quite loud. Except that I got a pretty hard cold due to the clima control, the hotel was a good choice, even though I would choose a different one in the same price range...

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, February 20, 2013
We appreciate your feedback and are glad to hear that you enjoy our location. If you stay with us again, please do not hesitate to let us know if there is anything we can do to make your stay more enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 25, 2013

I was looking for a very special hotel for this trip to NYC because I wanted to propose to my girlfriend!! I checked the reviews on Tripadvisor and made my choice. I really don't regret it. This is a first class hotel. Our room was BIG (25 sq. m), the bed was BIG and confortable, the staff is friendly, the location is excellent. I would definitely return there anytime and recommend it to anyone! Of course, like any 5-star hotel, the restaurant and all other services are outrageously overpriced and not even worth trying Same for the room service, I mean, WHO pays $22 for 2 eggs and a coffee, it's ridiculous!!! But hey, it's NYC!! There are good restaurants everywhere!!

Room Tip: Join the Omni award program and get Wifi for free!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, January 28, 2013
We are so glad we could be a part of your special weekend. We wish you the best as you plan your wedding and hope you will consider us for future trips to New York City!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Omni Berkshire Place

Also Known As:
Omni Berkshire Place Hotel
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
Omni Berkshire
New York City Omni
Omni Berkshire New York
Address: 21 E 52nd St, at Madison Ave, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Family Hotel in New York City
#23 Luxury Hotel in New York City
#26 Romantic Hotel in New York City
#52 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Omni Berkshire Place 4.5*
Official Description (provided by the hotel):
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan. ... more   less 
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