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Omni Berkshire Place: Traveler Reviews

4.5 of 5
21 E 52nd St, at Madison Ave, New York City, NY 10019 (Manhattan)
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Omni Berkshire Place
Ranked #45 of 435 hotels in New York City
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1,148 reviews from our community

Traveler rating
    636
    364
    78
    49
    21
See reviews for
Families
307
 
Couples
341
 
Solo
56
 
Business
177
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Baltimore, Maryland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
32 helpful votes 32 helpful votes
“Large traditional hotel with personalized boutique style service!”
5 of 5 stars Reviewed November 20, 2012

We travel to NY quite often because our son goes to NYU.We have stayed everywhere from the Four Seasons to the Hampton Inn. Recently we have been staying at smaller boutique style hotels,but last weekend we stayed at The Omni and it was great! We had stayed there several times in the past,but it had been awhile.While it was always a lovely property,this time we were really impressed. The rooms have all been renovated and our room was beautiful,and a nice size.What really stood out was the service,everyone from the bellman,to the bar tender to the concierge ,all provided excellent and friendly service.It seems they are doing a great job of competeing with all the new trendy boutique hotels in NYC.

The bar had a nice festive scene, with good drinks(NY prices $18.00 for a glass of wine) .Not sure about the food as we did not eat there. The hotel has a small,but functional gym,beautiful lobby,and quick elevators. The location is great for all the regular tourist attractions, but also has good subway access- a quick ride downtown and we were at NYU.

We had drinks and appetizers one evening across the street at "Fig and Olive", and it was good.

One thing, I do wish the rooms had coffee makers,but they dont.I would have loved to have had an nespresso machine in the room!

We thoroughly enjoyed our weekend at the Omni and look forward to staying there again!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask karlimd about Omni Berkshire Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review
November 27, 2012
It is a pleasure to read that you enjoyed your most recent stay at the Omni Berkshire Place and found all of the associates to be friendly and accommodating. We hope that you will continue to use us for your accommodations during future trips to visit your son.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, West Virginia
1 review
1 helpful vote 1 helpful vote
“Couldn't ask for a better place to stay.”
5 of 5 stars Reviewed November 20, 2012

I was very happy with my hotel experience at the Omni Berkshire. My husband and I stayed during a trip to NYC. The location is great, and the hotel itself is fabulous. We were warmly greeted when we checked in, and the staff was always willing to answer any questions that we had. Our room was clean with plenty of space. I was a little worried, because I had stayed at a couple other hotels in NYC, and the rooms were much smaller. I asked my husband if he would want to stay there again, and he said, "Most definitely." My sentiments exactly!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask cindywv8 about Omni Berkshire Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review
November 27, 2012
We are delighted to read that both you and your husband were pleased with your recent stay at the Omni Berkshire Place. Thank you for sharing your comments and we hope you return soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Wales
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
46 helpful votes 46 helpful votes
“Great Hotel & Location in NYC”
4 of 5 stars Reviewed November 20, 2012

Recently spent 5 nights here and these are my thoughts :-

Location – Spot on, close to all the major attractions, Central Park, The Rock, The shops etc. We like walking and the Omni was a great base in NYC.

Rooms – Initially we had room 902 which over looks Madison Ave, the view was great and the room bigger than normal, but it was a tad too noisy for us. We asked to moved and got room 1435 which was smaller and towards the back of the hotel. This suited us as, though the view wasn’t great, the room itself was quiet.

Food/Bar – Food was not as good as some other places we eat, costs where just the same. We went out for breakfast as this was overpriced we thought and there are cheaper options just outside the hotel. Drinks were fine again costs to match.

Hotel staff – All helpful and pleasant from the reception to bar, bell boys, etc ... no complaints. Concierge came out of the hotel to help us locate a particular shop, that was a nice touch.

Tips – Sign up as a select guest before you go. Free morning tea/coffee and wi-fi.

Summing up – Would go back again and recommend to others. It was my wife’s birthday and she got a nice cake, bottle of fizz and message from the Manager.

Would stay again and recommend.

Room Tip: Rooms at the back are quieter but no view.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask SirromTim about Omni Berkshire Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review
November 27, 2012
Thank you for including us in your wife's birthday getaway. We are glad you had a great stay and we hope you will consider us the next time you visit New York!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Happy 40th Birthday Weekend!”
5 of 5 stars Reviewed November 18, 2012 via mobile

My husband and I met his twin brother and wife in NYC to celebrate the guys' 40th birthdays. The Omni was perfect for our stay. We asked for an early check in- got it. We asked to be close to each other- got it! We joined the select program that gives morning beverage service- got it! They even sent a special treat to the room for each birthday boy! So nice. The location was perfect for walking and seeing sights, and the rooms were perfect and really big for Manhattan. So glad we stayed here.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Tracyschrad about Omni Berkshire Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review
November 27, 2012
We are delighted that you received everything you were expecting and more at the Omni Berkshire Place. We are honored that we could host you during your husband's milestone birthday weekend and we hope for a future opportunity to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
56 helpful votes 56 helpful votes
“Excellent hotel, fabulous location”
5 of 5 stars Reviewed November 18, 2012

I regularly travel to NY for business and when possible stay at the Omni Berkshire Place hotel. The rooms have all been recently refurbished and look modern and well appointed. The rooms are also reasonably spacious by NY standards. The bathrooms are small but perfectly formed - although no separate shower. The location is fantastic for mid-town and getting up to the park for a run. Would recommend joining GuestSelect as this entitles you to free wifi and a free coffee in the mornings. Wild highly recommend this hotel for business.

Room Tip: If you value sleep, and it is a rare commodity in NYC, ask for a room at the back of the hotel. No v...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by goco for New York City
Ask goco about Omni Berkshire Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review
November 27, 2012
Thank you for recommending the Omni Berkshire Place on TripAdvisor. We appreciate your loyalty and look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Omni Berkshire Place

Also Known As:
Omni Berkshire Place Hotel
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
Omni Berkshire
New York City Omni
Omni Berkshire New York
Address: 21 E 52nd St, at Madison Ave, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Family Hotels in New York City
#33 Luxury Hotels in New York City
#71 Business Hotels in New York City
#79 Romantic Hotels in New York City
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The newly renovated Omni Berkshire Place is located on 52nd and Madison Avenues. This luxury hotel is just steps from exclusive 5th Avenue, one block from St. Patrick's cathedral, 2 blocks from Rockefeller Plaza and Radio City Music Hall and a five minute walk to Central Park. The Omni Berkshire Place currently resides on the prestigious Travel and Leisure Top 500 World’s Best Hotels List and blends memorable elegance with excitement of Midtown Manhattan. ... more   less 
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Omni Berkshire Place
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