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Is this a 5 star hotel?? - Four Seasons Hotel New York

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Four Seasons Hotel New York: Traveler Reviews

5.0 of 5
57 East 57th Street, New York City, NY 10022 (Manhattan)
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USD 200 in Hotel Credit
Four Seasons Hotel New York
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Ranked #65 of 432 hotels in New York City
4.5 of 5 stars 443 Reviews
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443 reviews from our community

    Trip type
Traveler rating
    300
    83
    33
    15
    12
Date Rating
Saint Julian's, Malta
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Is this a 5 star hotel??”
1 of 5 stars Reviewed November 7, 2012

I've been in many FS hotels around the world and in most of them i had a great time. The rooms are big but the furniture is outdated and comparable to a 3 star hotel. Absolutely NOT WORTH THE MONEY SPENT. FS must renovate and beautify the depressing rooms.

  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
Ask stefano b about Four Seasons Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourSeasonsNewYork, Public Relations Manager at Four Seasons Hotel New York, responded to this review
November 12, 2012
Dear stefanob,

I am very sorry to hear that your stay with us was unsatisfactory. We appreciate your review and will discuss your comments with our senior management. I am happy to set up a phone call with our hotel manager, Sam Ioannidis, to discuss in further detail. Would you like me to do that?

Regards,
Tiffani Cailor, Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Feel the luxury”
5 of 5 stars Reviewed November 5, 2012

I stayed there for six days very nice hotel I can't say more.
I wish it was near to the time square and other activities.
The central park view from the 44th floor is amazing.
Hotel room services and front disk are pro.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TheFirstLead about Four Seasons Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourSeasonsNewYork, Public Relations Manager at Four Seasons Hotel New York, responded to this review
November 12, 2012
Dear TheFirstLead,

Thank you! We are so glad you enjoyed your stay and the service provided by our staff. We hope to welcome you back to New York City soon!

Regards,
Tiffani Cailor, Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
moscow
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Great hotel for NY”
5 of 5 stars Reviewed November 5, 2012

Great hotel. Fantastic location. Service was very helpful. Enjoyed the gym and spa. One of the best hotel that I stayed in NY. Stayed there just before the hurricane sandy. Best hotel with NY Palace that I stayed in NY.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by garganoff for New York City
Ask garganoff about Four Seasons Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourSeasonsNewYork, Public Relations Manager at Four Seasons Hotel New York, responded to this review
November 12, 2012
Dear garganoff,

Thank you very much for your positive comments about our service and accommodations! We appreciate the feedback and look forward to welcoming you back soon.

Regards,
Tiffani Cailor, Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parede, Portugal
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Outstanding, even under Sandy's side effects”
5 of 5 stars Reviewed November 5, 2012

Outstanding.
It is in difficult times that the best stand out.
Everyone at the Four Seasons NY did an excellent job to minimize the side effects of Sandy.
We were overwhelmed on their proactive planning.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Paulo G about Four Seasons Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourSeasonsNewYork, Public Relations Manager at Four Seasons Hotel New York, responded to this review
November 6, 2012
Dear Paulo G,

Thank you so much for your wonderful comments about our staff during the storm! It was a rough time for everyone and we’re pleased to be able to help. We appreciate the feedback and look forward to welcoming you back soon.

Regards,
Tiffani Cailor, Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kutztown, Pennsylvania
1 review
“Not Quite to Four Seasons Standards”
3 of 5 stars Reviewed November 4, 2012

Staff inconvienced and vocal about not receiving enough tipping....out of character for property of this magnitude. For someone who enjoys tipping for good service, I don't believe in tipping for presence only.

Ritz Carlton, Central Park, much better option. Little more expensive, but you definitely get what you pay for.

This is a Four Seasons property that doesn't quite live up to the brand standard.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Russ W about Four Seasons Hotel New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourSeasonsNewYork, Public Relations Manager at Four Seasons Hotel New York, responded to this review
November 6, 2012
Dear Russ W,

We appreciate your candid feedback about the service you received with us during your stay. I will discuss your comments with our senior management and if you would like to speak further to our hotel manager, Sam Ioannidis, I can set that up for you. Thank you again for your review.

Regards,
Tiffani Cailor, Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Four Seasons Hotel New York
Four Seasons Hotel New York
4.5 of 5 stars 443 reviews
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Additional Information about Four Seasons Hotel New York

Also Known As:
4 Seasons Hotel New York
Four Seasons New York City
Four Seasons Hotel
Four Seasons New York
New York City Four Seasons
Address: 57 East 57th Street, New York City, NY 10022
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#43 Business Hotels in New York City
#45 Luxury Hotels in New York City
#61 Romantic Hotels in New York City
#71 Family Hotels in New York City
Price Range: $$$$
Hotel Class:5 star (5*)
Reservation Options:
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Four Seasons Hotel New York
57 East 57th Street
New York City, NY 10022
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