I've been lucky enough to visit NYC for many years now and have stayed at many lower Manhattan hotels such as The Bowery & The Soho Grand. I'm just back from my 5th stay at the LES & can honestly say, in terms of value, professionalism, location & facilities, it is by far the best hotel.
The rooms are large (esp by NYC standards), very stylish, clean, modern with huge floor to ceiling windows. Bathrooms are clean, well equipped, with great huge showers. All you ever need! The prices are fine too. Don't expect bellboys running around and a glass of champagne upon arrival - this isn't Claridges. However, you're not paying those kind of prices! They'll look after you, if you need it...or leave you alone if you don't!
The location cannot be beaten. The Lower East side is a vibrant, safe, buzzy area. Great boutiques, bars and clubs on Ludlow & surrounding streets. 10 mins walk to any number of other amazing areas - restaurants, shops, bars - you name it....you can walk there, from the LES. If its your first time in NY, don't stay uptown - that's not New York. Stay downtown, and this is the best place.
Our conciege (Matt) was great. Efficiency and charm personified! We had yet another fabulous time and The LES helped to make this happen.