The Thompson LES is an excellent hotel for exploring the Lower East Side. The rooms are modern and comfortable, and the staff is friendly. The hotel is close to amazing bars, restaurants, and shopping. We'll be back.

I found Thompson LES to be comparable to other boutique hotels I have tried in most respects, with the notable exception of their service, which greatly exceeded my other experiences.

In particular, our reservation was complicated as we had three rooms booked using booking.com, we changed the names under which the rooms were booked, we cancelled a room, we arrived at different times so the confirming credit cards were not always from the people who were staying the room, etc. This created a few billing issues a the end which I do not attribute to being the fault of Thompson, more to do with the complexity of the transaction(s). They remained professional, cordial and helpful at ALL TIMES during the discussions that I had with various staff, in particular Sebastian at the front desk, with whom I spoke numerous times. In fact, they were helpful on premise, by email and by phone. They also tried to make sure we understood what the next steps were and made recommendations for follow-ups that were beyond normal service requirements. They never made us feel as though we were being unreasonable and apologised numerous times for any adjustments that needed to be made. In other hotels, I could imagine a somewhat less courteous approach would prevail.

In terms of the rooms, etc., they were reasonably sized and decorated for an upscale boutique hotel. The bar service was also excellent.

The gym was slightly cramped, but functional and did not feel so much as if it were in a basement (which it is).

Hats off and a big thank you to them!

Thompson LES is in a great little spot which has a very neighbourhood type feel to it. A number of Manhattan's coolest locale's are within walking distance. Rooms are spacious and comfortable if a little on the dark side. Staff are really friendly and helpful ... particularly in the hotels' bar Above Allen which has 2 nice terraces with some impressive views of the city.

My husband and I stayed in the Thompson LES hotel for a wedding weekend (wedding took place a couple of blocks away at the Angel Orensanz Foundation venue). We could not have afforded to stay here without the discount rate that the bride was able to get for her bridal party, so we feel very lucky to be able to write this review because it was fantastic! We love the LES neighborhood to begin with (Katz Deli right around the corner), and this was comfortable and trendy hotel that made us feel very special. The room service was spot on and also very reasonably priced. The fitness center felt like a spa and had high quality treadmills and weights. We also enjoyed the bar on the 7th floor as well as the sushi restaurant. We really took advantage of everything this hotel had to offer, and we were pleased with it all. The room was super trendy yet spacious with an amazing view and big digital art above the bed that you could change with a remote.