I stayed at the Thompson LES for a night while in town for business. Overall, I thought the hotel was very nice. The room was clean (I appreciate hardwood floors) and well appointed and the location was pretty good too if you're planning on being downtown. The best part of my experience was the service. Right when I arrived, I was greeted warmly outside the hotel by one of the staff. He offered to take my bag (which is always nice even though it was unnecessary), waited while I checked in, and radioed someone else to hold the elevator for me as I walked from the desk to the elevator banks. When I came back downstairs to leave for my meeting, the same man was in the lobby and he ran out to hail a cab for me. That's what I call service!!! The rest of the staff was just as warm and friendly and even though I was there for less than 24 hours, I certainly appreciated the hospitality. I'll definitely give the hotel another try during my next visit.