I stay at a Starwood property almost weekly for business. Upon check-in I wasn't "thanked" for being a platinum SPG guest. They supposedly upgraded me to a street view with two queen beds, which I was ok with. The gym (Fit) is one of the better hotel gym's I've encountered in my travels. Each morning I went down to the lobby to get (free coffee) from 5:30 to 6:30 before the cafe opened. There's was a lady behind the counter who literally charged me each morning before the cutoff time. I didn't argue with her, but why would you charge for coffee when the front desk is telling everyone there is free coffee from 5:30 to 6:30? All the other W's have free coffee. They need to get this business process figured out as this made my stay unenjoyable and I would not recommend getting coffee at the hotel. There are 5 Starbucks a nearby. Overall good stay but unfriendly café staff specifically the lady behind the café counter. Probably won't stay at this W location again.
- Official Description (provided by the hotel):
- When it comes to New York City hotels with style and sophistication, W New York continues to rewrite the book. Passionate and provocative, W New York is a vibrant retreat where fashion, food, music, and art excite your soul. Set in midtown Manhattan, the iconic W New York offers travelers a soulful sanctuary on the pulse of New York City. Whether traveling for business or pleasure, our New York City hotel is a refreshing mix of high-tech hospitality and glamorous urban living. No matter what inspires you, W New York indulges your passion. ... more less
- Reservation Options:
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- Also Known As:
- w New York Hotel New York City
- w New York City
- w Hotel New York City
- w Hotel Lexington