We have stayed in 6 New York City hotels over the past 4 years and this is by far the poorest. We have had small bedrooms in other hotels but this was the smallest as well as having a very small bathroom. The room may have been adequate for a single traveler but too cosy for a couple. The small size of the room caused the room to heat up quickly, even though it was not particularly hot outside, and then the air conditioner would turn on. It cycled on and off all night and unfortunately was quite noisy and so we had to sleep with ear plugs. The carpet didn't look particularly clean but there wasn't much area to cover so we used the bath towels to stand on while changing.
The staff were pleasant and responded to requests quickly but our requests usually centered on the water station that despite several staff members hanging about looking cool, always needed attention (more water or glasses or both). Also requests at the front desk for items (such as slippers for the less than clean carpets) should be dealt with there not referred off to another area (call ww?) I think a bit more attention to small details and less trying to look hip would go a long way here. The Acura that was "available for transport" was never available when we'd ask about it. You need to plan your trip well in advance and perhaps contact the hotel ahead of time to book this.
- Official Description (provided by the hotel):
- When it comes to New York City hotels with style and sophistication, W New York continues to rewrite the book. Passionate and provocative, W New York is a vibrant retreat where fashion, food, music, and art excite your soul. Set in midtown Manhattan, the iconic W New York offers travelers a soulful sanctuary on the pulse of New York City. Whether traveling for business or pleasure, our New York City hotel is a refreshing mix of high-tech hospitality and glamorous urban living. No matter what inspires you, W New York indulges your passion. ... more less
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- Also Known As:
- w New York Hotel New York City
- w New York City
- w Hotel New York City
- w Hotel Lexington