I have been to NYC many times, but usually stay with friends who live there. This was only my second stay in a hotel here so I don't have much to compare it to. We were welcomed by Erin at the front desk who could see how frazzled we were from our cab ride/walk through the crowds at Rockefeller Center. She promptly offered us champagne.
We had reserved a cozy room, which she said was very small, but she had a handicapped accessible (I guess no handicapped guests that night) that was bigger with a bigger shower. I felt the room was a good size for 2. The bed was extremely comfortable. Loved the bigger bathroom and shower. We were not given bar soap or shower gel and had to ask at the front desk on the 2nd day. Housekeeping brought up a bag full of Bliss bath products..not just the soaps we had asked for but more of everything. Our housekeeper (don't know her name) was great. We had forgotten to hang the do not disturb sign out while we went for a walk and breakfast so when we returned our room was clean, but we had not even taken showers yet. Our housekeeper offered to come back in after we left again and clean the bathroom and leave new towels.
We had a quiet room, which was nice (Erin had advised us of this at check in), but the lobby sure does get noisy at night. It seems like each hour the music gets a little more club-like and louder. We could not hear it from our room and we were not in the lobby except to walk through, so it was not much of a problem for us.
- Also Known As:
- w New York Hotel New York City
- w New York City
- w Hotel New York City
- w Hotel New York
- w New York Hotel
- w Hotel Lexington
- Official Description (provided by the hotel):
- W New York Hotel is renovated with completely new rooms and suites. Located in the heart of midtown, offers travelers a perfect refuge - unwind at the Bliss Spa. ... more less
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