The location is the redeeming factor for this one, otherwise it's pretty average. The small lifts are a pain - you put a couple with their baby in a buggy in their and bam, everyone else will have to wait for another lift. Keep that in mind when going to a meeting, especially during rush hour (yes rush hour for the lifts). We also had a problem with our safe in our room - there being none although there was an instruction manual, funny - it took multiple calls and a day and a half for the hotel staff to figure out how to put one in our room. It was rather disappointing.