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“Hotel open under construction” 2 of 5 stars
Review of The Time

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The Time
4.0 of 5 Hotel   |   224 West 49th Street, New York City, NY 10019 (Midtown)   |  
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Timeless Summer 10% OFF
Ranked #334 of 468 Hotels in New York City
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Hotel open under construction”
2 of 5 stars Reviewed 3 days ago NEW via mobile

Had it not been for the manager who redeemed himself by moving us to another hotel 5 blocks down the road I would be saying a lot more negative things about this hotel. The location was ideal, the problem was the hotel was in the midst of renovations. When I booked they never indicated that the hotel was going through full renovation. I booked a suite for my family of 4 with no problem but when we arrived they indicated that they didn't have one available yet because they were still building them. They offered us 2 adjoining bedrooms instead for the same price which we agreed, but they were not adjoining. We asked to be as far away from the construction as possible-we were placed right next door. My complaint is don't open up your hotel when it's in the process of getting renovated

Stayed August 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,455 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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Chester, New York, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I live outside New York City and came to New York for to nights to see Book of Mormon for our anniversary. The hotel is right next door so we didn't have to walk far. From beginning to end the staff was absolutely amazing!! We were surprised with champagne and roses in our room and the concierge helped us find the restaurants. Our room was spacious and clean with a modern, minimalistic look. The down pillows and bed were comfy. The hotel was under construction but it didn't effect our stay. The room was extremely quiet for New York City. We can't wait to come and see the completed hotel!

Stayed August 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a great stay at the hotel. The Time hotel is under construction and there are a few small issues. The front desk and housekeeping staff were amazing and we had a great time. We look forward to visiting the property again after its complete.

You should definitely watch the Book of Mormon show next door. Special mention to Jack who helped us and gave us an amenity.

Stayed August 2015, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifton, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is under major renovations. The restaurant is closed due to this, but not to worry, many wonderful restaurants are located within a very short walk. We were in a newly renovated room, and it felt as if we were the first to stay there. The design was modern and high end, the room was spacious enough for our needs and it smelled lovely. I'm not sure what the use, but the room had a soft powder scent to it, very fresh and clean!
When the elevator doors open on other floors, you can see the extent of the renovation. Bare studs, sheet rock, and workers all within view. However, they will only give you a renovated room. We were on the tenth of fifteen floors and were very happy. With all there is to do in this amazing location, you shouldn't be in the hotel for very long. We were able to quickly and easily drop by the room to leave packages or use the pretty bathroom our room had. We plan to stay there again as Broadway shows, restaurants, and nightlife are all immediately in the area. Very polite, happy helpful staff as well!

Stayed August 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasilia, DF
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is awesome. Is really modern, clean, beauthiful and confortable. I loved. The localization os good too. It is connected with the restaurant Serafina, which is delicious by the way. I totally recommend.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

High level room was welcoming clean and we had no issues. The Hotel is ideally placed for Times Square and theatres. Rates were very good.
The Staff were very obliging .
Would most definitely stay again

Stayed September 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect hotel
near many restaurants, museum,bar
I am in love with this hotel and i plan came back soon
Very helpful staff, very clean rooms and front desk
parking garage,big rooms,beautiful view and always run a renovation

  • Stayed September 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leiya C, Manager at The Time, responded to this review, 2 days ago
Dear Octavio T,

Thank you so much for your review! We are delighted to hear that you enjoyed our central location, helpful staff and spotless rooms. We hope to become your go-to hotel each time that you visit New York!

If there is any way that we can be of assistance in the future, please feel free to reach out to me directly.

Warmest Regards,

Leiya Cohen
Director of Front Office
lcohen@thetimeny.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Time

Address: 224 West 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#183 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Time 4*
Number of rooms: 193
Official Description (provided by the hotel):
The Time New York offers travelers an urban lifestyle destination with a refined edge in the heart of Midtown Manhattan. The Time New York is undergoing a floor-to-ceiling renovation and redesign by the award-winning Rockwell Group, slated for completion Fall 2015. ... more   less 
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Also Known As:
The Time Hotel New York City
Time New York City
Time Hotel New York City
Time Hotel Nyc

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