The hotel is very easy to find. Coming from the airport you can take the AirTrain then the E subway to Times Square. We arrived to find some sparkling wine and a lovely little card from the hotel congratulating us on our recent news.
Rooms were excellent, great decor. Staff tried their upmost to assist guest. You can see at times that they are extremely busy. They worked very hard and were always buzzing about assisting customers.
Two little issues (don't let this deter you). We did not have any maid service during our stay as there was confusion over the button system for requesting to not be disturbed. The maid insisted that ours was on 'do not disturb' all the time. I showed her on the last day that this was not the case, but it was too little too late.
We missed our allocated ticket time for the top of the rock due to waiting to speak to be conceirge. This issue could have been avoided had the conceirge carried out our request of leaving our package in the room. She initially insisted there was none and when the staff member at the luggage area went to look he was rudely told to get out of the way (he was the loveliest man ever. Loved put morning chats with him). I would like to single him out for praise (can't remember his name). He assisted us with our luggage tags etc. he is a credit to the hotel.
Bottom line, we will definitely be back and we would definitely stay at this hotel again as its hard to get this kind of overall service at any reasonable price in NY.
- Official Description (provided by the hotel):
- Boutique hotel located in the heart of Time Square. ... more less
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- Also Known As:
- The Time Hotel New York City
- Time New York City
- Time Hotel New York City
- Time Hotel Nyc