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“Very nice” 4 of 5 stars
Review of The Time

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The Time
4.0 of 5 Hotel   |   224 West 49th Street, New York City, NY 10019 (Manhattan)   |  
Hotel amenities
Ranked #327 of 453 Hotels in New York City
Geneva
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
“Very nice”
4 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel for 1 week, first time in New York City.
What I loved the most of this hotel is the staff and the position:

Position: extremely close to Times Square, 50 metres from Broadway, in the middle of the Theatre district, a busway stop 100 metres from there… just perfect.
And the street it’s not a chaotic one, well of course you can just forget to have a perfectly silent place in Manhattan, but it’s quite a miracle to find a quiet street so close to Times Square!!

Staff: sooooo nice and helpful, accommodating, friendly and professional!! Being there for the first time I asked them many times to reserve a restaurant, or print my tickets, to get a taxi to the airport… they have always been very supporting and took care of my request.
Especially, -I’m sorry I don’t remember his name! - the nice black guy who checked me in Saturday. THANK YOU!

Of course, there are some negative points: the rooms aren’t very big, but they are perfectly clean and had no problem finding a place for my &my boyfriend huge baggages. Bathroom would benefit from a refurbishing, and I would suggest exchanging the enormous minibar with something smaller…

Bed is extremely comfortable. I slept like a baby for 7 days in the deluxe room at the 16th floor.

Another negative point: I think that for your category, Wi-Fi should be free also in the rooms, not only in the first floor.

Thanks for the awesome time guys : )

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,256 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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English first
Miami, Florida
1 review
3 of 5 stars Reviewed 5 days ago NEW

Location is a key when booking this place. Room like anywhere in NYC - small. One thing that was realy bad was AC or something that was kinda reminding AC unit in the room. When I came back to your room all you could smell was humid, mold and stink.

Room Tip: Ask for a room on the north side and higher floor.
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  • Stayed September 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh S, Manager at The Time, responded to this review, 4 days ago
Dear Guest,

Thank you for sharing your recent stay with us! We want to apologize for the AC Unit and we have our engineering department looking into it now. We will be starting renovations in the beginning of January and would love for you to stay again once everything is complete. For future reservations please email me at jsims@thetimeny.com.

Warm Regards,
Josh
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading some reviews was a bit sceptical but was pleasantly surprised,location excellent,room very clean and bed extremely comfortable,staff very pleasant,perhaps the only down side was the lifts, very slow and at times only one working,but on the whole a very good experience

Room Tip: Ask for a higher floor to reduce street noise
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  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh S, Manager at The Time, responded to this review, 1 week ago
Dear Guest,

We are delighted to hear that you enjoyed your recent stay with us. We apologize about the lifts being down to only one while they were being serviced. We look forward to seeing you in the near future! For any future reservations please reach out to me at jsims@thetimeny.com.

Warm Regards,
Josh
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Rozas, Spain
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has good things going for it and some that aren't so good. On the good side, the location. - it is ideal for visitors to Broadway (Chicago opposite, Book of Mormon next door) and when Times Square becomes overwhelming, the hotel is generally speaking quiet (except at weekends when they put on a disco). The staff were all very helpful and friendly, no complaints that end. The room itself was reasonable, albeit a little on the small side. It was clean and well looked after. The worst was the ancient air conditioning which was noisy - even when turned off! And our interior room had the most totally depressing view. All in all, we had a good stay here but I wouldn't necessarily want to go back.

Room Tip: Ask for a room overlooking the street
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh S, Manager at The Time, responded to this review, 2 weeks ago
Dear Guest,

We apprecaite you taking the time to share your recent visit with us. We will be starting renovations at the beginning of the year and hope that you will come back to see the changes. We are happy to hear that our staff and location made your stay that much more special. We look forward to seeing you soon!

Sincerely,
Josh
Sales Coordinator
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Cyprus
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Amazing location , three minutes from the time square but very old and small room. First day the aircondition brake and the room was full of water. Bad experience but the hotel update us to the king suite for the rest of the week. Bigger room but still very old ...
Good if you gonna stay for a night , but not comfortable if you gonna stay more.

Room Tip: Rooms are very small so be prepared.
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh S, Manager at The Time, responded to this review, 3 weeks ago
Dear Guest,

Thank you for taking the time to share your review with us. I am so sorry to hear about the unfortunate ac issue but I am glad to hear you enjoyed your king suite. We will be starting renovations at the beginning of next year and we would love for you to come back. This way you can see the changes and what a difference the property is. We look forward to seeing you in the future!

All the best,
Josh
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at The Time Hotel for a night and had a wonderful time at this cute hotel. Great hotel with a prime location convenient for everything with parking garage right across from it. The staff at the front desk was just lovely and very helpful, we got a room on the 15th floor and it was very comfortable, clean and without any noise even though we were in a busy area.
The hotel is located close to different subway lines with countless dining options. We lunched at the Serafina restaurant on the street level which serves really good Italian food and actually gives hotel guests a 20% discount. And the Inc Lounge located in the hotel is a good option to grab some drinks before heading out for the night.

We were really happy that we made the decision to stay here and will definitely come back to The Time.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh S, Manager at The Time, responded to this review, 3 weeks ago
Dear Guest,

We appreciate you sharing your recent experience with the Trip Advisor family. It is so good to hear that our wonderful staff made your TIME here into a positive one. We look forward to seeing you again in the near future.

Warm Regards,
Josh
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Stayed 3 Nights in this over-priced dump. Rooms haven't been update for 20 years, and probably not cleaned in as long. Son had to sleep on the floor because the pullout couch sagged so badly and had springs poking thru. Criminal to advertise as sleeping 3 adults. Stay away. Disgusting.

Stayed August 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh S, Manager at The Time, responded to this review, 4 weeks ago
Dear Guest,

We sincerely apologize the hotel was not up to your expectations. We will begin renovations this January and be done by May. David Rockwell group will be in charge of our renovations and we promise a pristine property. We would appreciate the opportunity to earn your business back and have you see the difference once renovations are complete. Please email me directly at jsims@thetimeny.com for any future reservations.

Warm Regards,
Josh
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Time

Address: 224 West 49th Street, New York City, NY 10019
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#162 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Time 4*
Official Description (provided by the hotel):
Boutique hotel located in the heart of Time Square. ... more   less 
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Also Known As:
The Time Hotel New York City
Time New York City
Time Hotel New York City
Time Hotel Nyc

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