Stayed in this hotel for 5 nights in April 2014. Starting with the cons... Staff at the front desk were not very friendly, we had problems checking in and the reception staff weren't very helpful and almost smug that we were having problems. Eventually it was sorted out although they did not apologise at all. The shower door in the room did not close properly and the room does not have a safe so you have to carry all of your valuables around NYC! The room service menu also had the wrong prices on it. Items such as the pizza were actually $3 dearer when actually ordered than was stated on the menu (it wasnt room service charge or sales tax as that was added as well). Also while we were waiting for our problem with our room to be sorted, every other guest at reception had a problem with the hotel. One was complaining that there was no safe in the room and another guest who was stating in the Penthouse Suite said a few fixtures and fittings were shabby and not working, not what you want when staying in the Penthouse!
Having said that the location was amazing, inbetween Broadway and 8th Avenue. Everything within walking distance or there is a subway on the same block! Rooms were cleaned everyday and rooms were spotless. I would stay here just based on the cleanliness and the location!
- Official Description (provided by the hotel):
- Boutique hotel located in the heart of Time Square. ... more less
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- Also Known As:
- The Time Hotel New York City
- Time New York City
- Time Hotel New York City
- Time Hotel Nyc