My wife and I stayed here 8 nights in August as part our honeymoon. Was a bit disappointing. As we were in NYC for over a week, we did spend some time in the hotel room which was a bit average. Cleaning of the bathroom left a lot to be desired, main portion of the room was fine.
Air conditioner was not particularly effective at getting down to set temperature, TV was nothing special but it did the job. Bath towels are tiny, even for an average sized guy like me, if you are a bigger person these towels will be like face washers.
Sink had mould in it, as per the attached photo. Housekeeping entered my room and cleaned even though the Do Not Disturb sign was on. Later that night, they came in again, only this time I had just gotten out of the shower and barely managed to slam the door shut before they intruded on me.
When I complained about this the following day, I was told the housekeeping manager would come and see me later that night. She never did.
Location is good can walk anywhere if our fit, or an get to either end of manhattan for less than $20 inc tip. Resturant food is good, we had a great 3 course meal in it once (it is quite expensive).
Apart from the location I'm sure you could find somewhere better, perhaps the Marriott next door?
We stayed in room 1512... So this is where the pics come from.
15th floor does not mean spacious...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 16, 2013
Dear Shaun G,
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Thank you for your review of The Time. I apologize for any inconveniences you had during your stay and wanted to thank you for providing your room number so housekeeping and engineering were able to address the issues you specified. Thank you again for taking the time to review and hope that you will stay with us again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.