The Time is an average hotel with a great location. We arrived late on Friday night. The first room we were given was an ADA room, so we requested a change. The second room smelled funky, had scuffed and dirty walls, and dirt in the corners and along the baseboards. Additionally, you could hear the second floor lounge until the early morning hours despite being on the fifth floor. I went to complain about the room and had a negative encounter with the man managing the desk (rude, short, and did not listen to what I was telling him). The next day I spoke with Betty, a manager, and she took great care of us and got us to a much better room. The room we finally settled in was pretty clean, but could have used some updating. The room, like the hotel, seemed a little tired and worn down. For example, our shower didn't drain fast enough and the shower curtain was too long, therefore we stood in a pool of water with a shower curtain floating by our feet. Our friends had a suite and the furniture was very worn, some of the furniture had holes in the cushions along with black magic marker scribbling on the cushions. We had some confusion regarding the wi-fi, but once connected it worked well.
The lounge on the second floor was okay. However, on Friday and Saturday night the music was very loud and far from relaxing. When we checked into the hotel, you could barely hear the front desk attendant because of the volume of the music. As stated earlier, you could hear the beat of the music in the rooms.
The best thing about this hotel is the location. The place is a short walk to Times Square and the Broadway shows. Overall, the hotel is OK and the location was great. I'd recommend staying here if you want a mediocre/average hotel that is moderately priced with a great location. This place gets two out of four paws.
- Official Description (provided by the hotel):
- Boutique hotel located in the heart of Time Square. ... more less
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- Also Known As:
- The Time Hotel New York City
- Time New York City
- Time Hotel New York City
- Time Hotel Nyc