We opted to move to a suite. We had two rooms and for us it was nice but we did not not spend lot of time in the other room. The accommodations were very clean and the staff was very friendlyand helpful. The room was very contemporary but in need of some new paint and carpet. As in any boutique hotel in NY the rooms were small but having a suite gave us much room. The elevator was not my friend. Very small and I am claustrophobic so felt I was going to hyperventilate a couple of times and we were on the 16th floor! Overall, we would stay here again. Although, a brown bag to breathe into in the elevator might be a good idea!

First time visit, scored a Living Social 2 night deal. Really was quite surprised! Very clean, comfortable & extra friendly staff! Shout out to Olivia Mosdzien who went the extra mile as all were willing to do! Will stay again. Front desk to housekeeping all ready to make it worry-free. Bring the family-very secure. Lots of bussle on the street so not a remote neighborhood but close to all the sights near Times Square.Staff made the stay a pleasure, thank you The Time!!

Ideally located in midtown Manhattan. A walking distance from Times Square and other major attractions. Rooms are small but very functional. Price is reasonable for NYC. Note - WiFi is not included and is an extra $11/night. Breakfast is not included as well and is quite expensive at the in-hotel Serafina restaurant. Nevertheless, it is overall recommended.

After arriving in NYC our booked accommodation was not acceptable (see other review for Hotel Edison) so the very helpful receptionist solved our problem. We were greeted by Olivia and throughout our stay she did everything she could to make sure we had the best stay possible!! We were given a lovely, clean, spacious room which we immediately felt comfortable in. The hotel is very modern and has everything you need whilst in the city. Every time we walked through reception Olivia would check we were OK and that everything was ok with the room. After coming to the end of our stay we did not even have to ask at reception Olivia had already stated we needed a late check out and this was arranged. She also assisted us with checking in online for our flight home. 5 stars for comfort and 5 stars for customer service!!!!