Me and a couple of friends reserved a night here to celebrate a friends birthday in the city. My sister and I both work for travel agencies and agree that this is not a property we would recommend to clients. For $150 per night we ended up in an extremely small room with one queen bed. We specifically asked for 2 doubles as there were 3 of us staying in the room. We were told that all their double rooms were booked. Although disappointed, we continued our stay as we needed to get ready for the night. We went back to our room and were not happy with how outdated it was. The walls were dirty and the furniture looked very old. There was one light fixture that was not working properly and would pop everytime we turned the switch or disconnected from the outlet. Very dangerous. We finally went back down to the lobby to complain and demand another room. After a few minutes a double room was suddenly available at no extra cost. So we moved over to our new room and did a quick inspection to make sure everything was clean and working properly. First thing we found were crumbs on one of the beds! We were immediately disgusted but kept looking around. This time all the lights seemed to be working. But in the bathroom we noticed there was a bandaid, yes, a bandaid covering up a hole in the counter of the sink. And again the room was overall just outdated and dirty. Would not spend my money here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 22, 2013
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Thank you for taking the time to share your comments on you recent stay. I apologize for your experience and I am truly sorry that you were not satisfied. I know that sincere words of regret and apology cannot make up for your disappointing visit. However, we do hope to have the opportunity to welcome you back in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.