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The Time: Traveler Reviews

4.0 of 5
224 West 49th Street, New York City, NY 10019 (Manhattan)
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The Time
Ranked #285 of 432 hotels in New York City
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967 reviews from our community

Traveler rating
    234
    350
    178
    115
    90
See reviews for
Families
113
 
Couples
302
 
Solo
84
 
Business
160
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Adelaide, Australia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
“Value Hotel, Great Location”
3 of 5 stars Reviewed January 24, 2013

The Time Hotel is in a great location, just off Broadway in the Theatre District. It is right next to where the Book of Mormon is playing.

We had a suite which comprised bedroom plus living room with sofabed. This was adequate to our needs, but if you expect the room to be small (as with much budget accommodation in NY) you won't be disappointed. Overall, the accommodation is a bit worn out, (in particular, the sofabed should have been replaced years ago, and the towel rack was coming off the wall) but the room was comfortable enough. There seemed to be some noise from the light well, but it didn't prevent us sleeping.

The staff were friendly and helpful, particularly the doorman.

Room Tip: Choose a suite over a standard room. You can pick up free wifi in the entrance corridor off the hote...
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Schnapper about The Time
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Time_Hotel_Manager, Front Office Manager at The Time, responded to this review
January 31, 2013
Dear Schnapper,

Thank you for taking the time to write a review of your recent stay with us at The Time Hotel. We're thrilled that you enjoyed the amenities and comfort our rooms provided, and we look forward to welcoming you back again soon!

Sincerely,
Dana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Narragansett, Rhode Island
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Super Location”
5 of 5 stars Reviewed January 22, 2013

The Time is a stylish hotel with a great location. A great hotel for romance in a modern NYC setting. The rooms have a crisp clean feel. The staff was friendly and attentive. I would definately stay at this hotel again.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Christina L about The Time
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Time_Hotel_Manager, Front Office Manager at The Time, responded to this review
January 24, 2013
Dear Christina L,

Thank you so much for reviewing your stay at The Time Hotel! I'm glad to hear that you had such a pleasant experience, and we look forward to your next visit!

Sincerely,
Dana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great location for one person for one night.”
3 of 5 stars Reviewed January 21, 2013

For being in times square (or really close to it) because of this fact only I think the price is fair. The rooms can be really small, which means a full/queen bed instead of a king. (Not adequate for two big adults.) The rooms were showing signs of wear (creaking doors, loose faucet handles, etc). On the good side the bathroom and sheets were clean. The service was slow at times and sometimes failed to execute, but they were polite and helpful when found. Synopsis: will do in a pinch, but better deals can be found if you plan ahead.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask Nottoomuch about The Time
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Time_Hotel_Manager, Front Office Manager at The Time, responded to this review
January 24, 2013
Dear Nottoomuch,

Thank you for taking the time to review our property. I'm glad you enjoyed our location. I apologize that you were not 100% satisfied with your experience. Please let me know if you decide to book again I would like to provide you with an upgrade to a room with a king sized bed. Please contact me at dgiandalone@thetimeny.com.

Sincerely,
Dana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, District of Columbia, United States
1 review
1 helpful vote 1 helpful vote
“The Only Thing Good is the Location”
2 of 5 stars Reviewed January 18, 2013

I stayed in this hotel recently because of its location to Times Square and I got a good deal but the location is the only good thing. The biggest problem for me about this hotel is that they have an "automatic payment" system that has continued to debit my card even after I left! i was charged taxes 3 times and for a deposit that was not explained when I booked the hotel. After complaining twice I was told the charges would be refunded, but they are still pending on my account a week later. They then tried to offer an extended checkout time of one hour. At this point I told them I was leaving soon and did not want to stay here any longer. The rooms are ridicuously smal, even by NY standards. No fridge or microwave (which I would expect for the price). Wouldnt stay here again.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Annoyed10682 about The Time
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Time_Hotel_Manager, Front Office Manager at The Time, responded to this review
January 19, 2013
Dear Annoyed10682,

I am happy to read that you enjoyed Time’s location. Like you, most of our guests are thrilled to discover that the hotel boasts one of the best addresses in NYC and is located within a short walk of all of the major attractions of the city. I am very sorry and disappointed that you were not satisfied with the rest of your experience. I am unsure what the issue was regarding releasing your deposit on the credit card. We take a deposit from all guests and the release process is mostly problem free, however, when we release from our system it may take between 5 and 10 business days depending on your bank for you to see that reflection. Please let me know if you would like me to contact the bank to attempt to expidite the process. You can reach me at dgiandalone@thetimeny.com.

Sincerely,
Dana
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“Cheap Price and it should be that way”
2 of 5 stars Reviewed January 16, 2013

Stayed here b/c all the other hotels I usually stay in the area were booked up. It is pretty cheap for being this close to Times Square. I think the word "boutique" means very small rooms-even for NY. I was in a "large" room and I wouldnt want to have 2 people in it. My opinion is they put brigh colored bead spreads and fancy lighting in the room to distract you from the beat up furniture, old flat screen TV and small rusted out bathroom. The room just looked worn out. I will say the bed was comfortable but unfortunately my room backed up the the elevator bank and all night I could hear the elevators going up and down. I got a pretty poor nights sleep. I didnt go into the bar area, but it sounded like a night club in there. The gym was a nice size for the hotel.

I certainly would not stay here again.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask cseanmc about The Time
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Time_Hotel_Manager, Front Office Manager at The Time, responded to this review
January 18, 2013
Dear cseanmc,

Thank you for taking the time to share your comments on you recent stay. I apologize for your experience and I am truly sorry that you were not satisfied. I know that sincere words of regret and apology cannot make up for your disappointing visit. However, we do hope to have the opportunity to welcome you back in the near future.

Sincerely,

Dana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Time

Also Known As:
The Time Hotel New York City
The Time Hotel
Time New York City
Time Hotel New York City
Time Hotel New York
Time Hotel
Time Hotel Nyc
Address: 224 West 49th Street, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#138 Luxury Hotels in New York City
Price Range: $$$
Hotel Class:4 star (4*)
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