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“Are you kidding me?” 1 of 5 stars
Review of The Time

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The Time
4.0 of 5 Hotel   |   224 West 49th Street, New York City, NY 10019 (Manhattan)   |  
Hotel amenities
Ranked #327 of 452 hotels in New York City
New York City, New York
1 review
1 helpful vote 1 helpful vote
“Are you kidding me?”
1 of 5 stars Reviewed November 2, 2012

For $475 + Tax/night. It is a complete robbery! I can't believe they have the audacity to charge this much for what it is. It is the smallest and shabbiest hotel room my husband and I have ever stayed. And it is filthy! Hotel needs a complete sanitary makeover. It is absolutely CRIMINAL for them to take advantage of people who are stranded in NYC!

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Time_Hotel_Manager, Manager at The Time, responded to this review, November 9, 2012
Dear EW001,

We sincerely apologize for a stay that was less than satisfactory. Please note that the rates throughout the city were already at a high prior to Hurricane Sandy. With the NYC Marathon, Halloween Weekend and other city events NYC is a popular destination in late October. We do hope to make it up to you next time around.

Sincerely,

Charlie
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pontypridd, Wales, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 31, 2012

Fantastic hotel. Service was fab. So close to Broadway. The rooms were small but it was fine. The bar was chic and and food we had was gorgeous. This was for our honeymoon and we could not have picked a better hotel for the sight seeing trip we wanted. Loved it and will come again!

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Time_Hotel_Manager, Manager at The Time, responded to this review, November 9, 2012
Dear Michelle T,

I am happy to read that you enjoyed Time’s location. Like you, most of our guests are thrilled to discover that the hotel boasts one of the best addresses in NYC and is located within a short walk of all of the major attractions of the city. We are also thrilled to hear that you took advantage of the many amenities we have to offer. Congratulations on your recent wedding, and we hope to see you again.

Best,

Charlie
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Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2012

Booked last minute as a surprise overnight get-away with the wife. Best part was the ultimate suprise; It's right next door to our theater the Eugene O'Neill for Book of Mormon... what a great fluke that was.... The rooms are small. No other way to say it. The bed, and then a path around 3 sides. Our view was of the building next to us. Haven't spent much time in NYC so I'll assume that's standard. Closet non-existant; a cut-out hidden by a curtain. I guess that's all you need. Bathroom small but functional. Little shelf space. Great location overall. Dining option in building.

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Time_Hotel_Manager, Manager at The Time, responded to this review, November 9, 2012
Dear Livinthedream34678,

Thank you so much for reviewing your stay at The Time Hotel! I'm glad to hear that you had such a pleasant experience, and we look forward to your next visit!

Best,

Charlie
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Tel Aviv, Israel
Top Contributor
77 reviews 77 reviews
51 hotel reviews
Reviews in 55 cities Reviews in 55 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 25, 2012

The rooms are small but they actually the regular for a hotel room new York .
The staff were very helpful!
We asked to move to a different room cause our room got a lot of noise from other buildings,
The staff immediately understood and moved us right away.
The bathroom was fully equipped with everything u need !

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Time_Hotel_Manager, Manager at The Time, responded to this review, October 26, 2012
Dear Or G,

I'm glad you enjoyed your visit with us at The Time Hotel! Thanks for taking the time to post your review. Until next time, happy travels!

Best,

Charlie
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Mexico City, Mexico
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 20, 2012 via mobile

Microscopic room with even more microscopic bathroom, you need to shower sideways. Overpriced and overrated, this is not a 4 star hotel. It needs maintenance in elevators, carpets and walls. However, service is extraordinary from doorman to front desk. Location is unbeatable, just a few steps from Times Square.

Was this review helpful? Yes 2
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Time_Hotel_Manager, Manager at The Time, responded to this review, October 26, 2012
Dear Chevy10_10,

I would like to thank you for your recent stay at the Time Hotel, and also for your feedback on your experience. The feedback provided is crucial for us to identify problems and address them. We thank you for recognizing the Time Hotel Team, for their outstanding service, and I will be sure to pass along your post. We do hope to welcome you back in the near future.

Thank you,

Charlie
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Lancaster, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 20, 2012

This place is overpriced and has the smallest rooms I have ever seen. We booked our room on hotwire for two people. When we arrived we got a room that was literally the size of a walk-in closet. Laying on the bed sideways, my hands touched one wall and my feet touched the other. This room was barely large enough for one person!! How do I know it was a single occupancy room? There was but one robe!!

Look elsewhere--there are better options in NYC!

Room Tip: Stay somewhere else!
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  • Stayed October 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Time_Hotel_Manager, Manager at The Time, responded to this review, October 26, 2012
Dear Susan R,

Thank you for your review. It appears the problems you experienced stem from your booking through Hotwire. Next time I hope you book through us and we can ensure you will not face the same issues regarding the room and special requests. We will also be contacting Hotwire to let them know about how your experience adversely impacted your stay with us.

Best,

Charlie
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San Franciso
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2012

This was a great value a perfect location - right next door to "The Book of Mormon" and easy walking distant to Time Square, other theaters and attractions. The staff was really friendly and helpful. New York hotel rooms are known for being small and cramp and although our room was on the small size the space was organized so efficiently that it didn't matter a bit. The really best thing was the bathroom had a narrow floor to ceiling cabinet with cubby holes for our toiletries. This was such a simple and effective feature, one wonders why it isn't in every hotel bathroom! Instead of having our stuff stacked up, getting wet and falling off the sink or a small vanity, all our paraphernalia was conveniently stashed away and in easy reach from my mirror, face and hair products, his and her deodorants and tooth brushes to his razor and shave cream. We will definitely stay here.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Time_Hotel_Manager, Manager at The Time, responded to this review, October 26, 2012
Dear 7-Divas,

I am happy to read that you enjoyed Time’s location. Like you, most of our guests are thrilled to discover that the hotel boasts one of the best addresses in NYC and is located within a short walk of all of the major attractions of the city. We are also thrilled that you enjoyed the amenities and comfort our rooms provided, and we look forward to welcoming you back again soon!

Best,

Charlie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Time

Address: 224 West 49th Street, New York City, NY 10019
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#164 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Time 4*
Official Description (provided by the hotel):
Boutique hotel located in the heart of Time Square. ... more   less 
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Also Known As:
The Time Hotel New York City
Time New York City
Time Hotel New York City
Time Hotel Nyc

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