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“Loved it” 4 of 5 stars
Review of The Mercer Hotel

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The Mercer Hotel
147 Mercer St, at Prince St, New York City, NY 10012 (Manhattan)   |  
Hotel amenities
Ranked #175 of 453 Hotels in New York City
New York City, New York
1 review
1 helpful vote 1 helpful vote
“Loved it”
4 of 5 stars Reviewed April 10, 2014

Great hotel, great location, great staff. Friendly and welcoming with excellent touches, I live in NYC and check in here when i want to destress! Always good food and a great place from which to wander around.

Stayed March 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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195 reviews from our community

Traveler rating
    117
    44
    19
    10
    5
See reviews for
21
68
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Mclean, Virginia
Top Contributor
55 reviews 55 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 2, 2014

A little jewel of a hotel with perfectly comfortable rooms, wonderful shower and the latest FACE Stockholm bathroom amenities. A truly posh experience that makes affordable luxury an absolute reality in New York's SOHO. Wonderful shopping, terrific new trendy restaurants and easy access to everywhere.
The best part of this hotel are the very people that make this property hum so effortlessly. The General Manger, Gilles Stellardo must be so very proud of his team. As a first time guest at this very comfortable but unpretentious hotel, I could not help but feel all the luxury qualities of The Four Season, Mandarin Oriental, The Park Hyatt and the Peninsula Hotel but the charm and friendliness of some of the best Leading Hotels of The World. The Mercer Hotel has a terrific feel about it. One that should be experience with a loved one and without any apprehension.
My very best experience in this hotel was the exceptional service at the Mercer Kitchen restaurant and the delightful menu served in the lobby area. What a wonderful team of true professionals. My biggest congratulations go to Chef Veronica Gittens. She is simply brilliant and her food creations out of this world. And so confirmed by my guest and friend Chef Jonathan Krinn and my four other hungry guests. Thank you Chef Veronica for a truly memorable Friday March 28, 2014.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Strasbourg, France
Top Contributor
93 reviews 93 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed January 14, 2014

There is a relaxed feeling in this hotel, you always meet celebrities, the food is good, the staff nice, the rooms feel like home, It is located in the middle of Soho which is my favorite area in the city which also makes it convenient to discover all the new trendy restaurants.

Room Tip: the studios are a nice value
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London,England
Top Contributor
169 reviews 169 reviews
63 hotel reviews
Reviews in 83 cities Reviews in 83 cities
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed November 20, 2013 credit card Amex Card Member Review

We have beeb staying at The Mercer for at least two weeks a year for approximately ten years and have never been disappointed. The rooms, while not grandiose in size, are decorated with refined simplicity, the staff (many of whom have been with The Mercer for many years) are great, and the service is excellent. The location is also excellent for both public and private transportation and the downtown restaurant scene. The only negative is dealing with the hoards of shoppers on the nearby streets (especially on week-ends and in the pre-Christmas season.)

Stayed November 2013, traveled as a couple
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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 1, 2013

Well cooked, great surroundings, fantastic service. The team was really good at looking after my husband, my 1 year old and me.We sat upstairs as it was easiest with the pushchair, but saw how lovely it was downstairs too. Looked like an amazing place to go for drinks in the evening too.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 11, 2013

All good. Had an excellent time with friendly people and good food. Also the accomodation was good although could have been a little cleaner but overall this was a thoroughly pleasant stay. We shall be coming back and would recommend this to anyone thinking of coming out here.

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercerHotelNYC, Public Relations Manager at The Mercer Hotel, responded to this review, October 24, 2013
Dear Edward,

Thank you for taking the time to post a message on our wall, it is always greatly appreciated. We are thrilled to hear that you had a pleasant stay with us and will take your remarks into consideration in order to keep providing our utmost service to our guests.

We hope to welcome you back to the hotel soon!

Best personal regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 2, 2013

I stayed four nights at The Mercer and all I can say is "waooo"! rooms are pretty simple but decoration is perfect...you feel like home! Attention to detail is made for everything! Staff is definitely helpful and you may also have the chance to cross a few celibrities at the Lobby.
Location is a big plus as you are at the Heart of Soho! Can only recommend it!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review, October 24, 2013
Dear Djaxou,

Thank you so much for your review. We are delighted to know that you found the hotel and staff to be accomodating and fit your needs. Lovely to make note that you felt at home during your stay.

Hopefully it will not be too long before we are able to welcome you back to the hotel.

Best personal regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mercer Hotel

Address: 147 Mercer St, at Prince St, New York City, NY 10012
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#182 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
Intimate boutique hotel housed in 6-story brick, Romanesque Revival building dating from 1890, originally built for John Astor II. ... more   less 
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Also Known As:
Mercer Hotel New York City
Mercer New York

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