We took our two children, ages 7 and 10, to New York for Spring Break. Our stay at The Mark Hotel was a highlight. We had a spacious, one bedroom, two bathroom suite (kids slept on the pull out sofa in living area). The kids slept well on the sofa-bed and our bed was super comfy! The closet and dresser space was ample for the four of us. The remote controlled lights and shades confused us a little bit, but there is a manual override if you can figure it out. A television in the mirror of the bathroom was a big hit. The hotel is just beautiful - a great mix of art deco and modern design.
The staff is incredible. We used the concierge quite a lot as this was a last minute trip with nothing planned. We even made a few calls while out and about to get help with last minute dinner reservations. A saviour when you have hungry kids. Everyone was terrific. The staff recognized us as we came and went and would inquire about our day. They were very friendly to the children. It's most likely the best service I've experienced at this level of hotel.
The Mark was just the perfect retreat after running around the city with kids all day. The location is superb. The hotel is steps away from Central Park and is situated on residential side street. We felt as if we lived in an apartment on the upper east side staying here. We ate a couple of meals in the hotel restaurant and enjoyed both very much. The bar looks very intriguing, but we did not have an occasion to actually enjoy it. We'll be back to The Mark! It a cool, classy place.