My family and I were very happy with the hotel and the friendly and helpful customer service we received. The Hotel Newton will be our first choice when we visit the city again. We've stayed at Lucerne, Millburn, and other hotels in Manhattan; however, the service and nicely remodeled room made the difference. The front desk staff, doormen, housekeeping staff, and everyone else in the hotel impressed us (especially after my young daughter got food poisoning after eating out and got sick -- they were compassionate and genuinely helpful). The Manhattan Diner next door has a great menu and is affordable; also, you can order takeout.
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