Hotel Newton is located in the Upper West Side, within a few yards of West 96th Subway station. The area is great, with many small independent food shops to purchase snacks, and two doors away from the Manhattan Diner where I had breakfast every morning.
I thought that the hotel was excellent value. The room was a good size, the bed was comfortable and it was very quiet. Each room is equipped with an iron and ironing board, hairdryer, fridge and microwave, even the small single room that I was staying in. It was spotlessly clean with no sign of the bed bugs that plague some other hotels.
The staff were generally helpful. The daytime Reception staff were good but the evening staff were not so knowledgeable or helpful and, in fact, completely misdirected me on one occasion. However the housekeeping staff were excellent, particularly on my first day when I had a problem with the hairdryer and it was sorted out immediately.
I was a lone female traveller and felt completely safe in the area. On one occasion I travelled home on the subway after midnight and didn't feel uneasy at all.
I would highly recommend this hotel and will definitely stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 19, 2011
I thank you for your kind words and we look forward to your stay. I wholeheartedly apologize if you were misguided by our staff in any way. Any hotel needs a knowleadgeable staff especially in New York and our staff is normally great at all NY attractions and if not, should research before sending you. I look forward to your next stay with us and please contact me personally to reserve.
Emilio Morales Jr.
Director of Reservations and Revenue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.