This hotel has a split personality: Plus = The rooms were clean; the price (in late October) was reasonable; the housekeeping staff was pleasant; and the location was fine. Negative = The front-desk staff seemed oblivious to us, for five days. And small amenities that most travelers take for granted were nonexistent. Examples: (1.) The day before we left, we asked (twice) if they could run off a boarding pass, on one of their two computer-printers, sitting three foot away. We were told, by two different clerks, to go to FedEx, up the street, (2.) We asked the front desk, twice, if they had a newspaper we could just look at, for starting times for a play. We were told, twice, to go up the street and buy a paper. We can't really recommend this place ... unless you're desperate.

Was here during Sandy. The situation was really crummy all over lower Manhattan. The staff worked tirelessly to make us as comfortable as they possibly could before the power came back on. Some of the staff even stayed at the hotel because they couldn't get home and get back in - traffic and public transportation were a nightmare. Would stay here again (and hopefully not have a hurricane). All around good value.

The Chelsea Savoy has decent sized, clean rooms with a handy mini fridge in the room. The breakfast is simple with fresh bagles and coffee and the staff is friendly. Located on the corner of 7th and West 23rd, the hotel is close to the subway, great shopping and restaurants.
This hotel is not fancy, but neither is the price.

Booked a room during storm Sandy based on the staff stating that they power the hotel by use of generator when the power goes out. The only reason a room was booked was for the use of power. We have a handicapped family member that needs use of power for breathing treatments. Once the power went out and the generators were turned on we were then advised that the generators do not provide any power to the hotel rooms. This would be bad enough, as this was something we clarified specificaly previous to booking the hotel... but the elevators do not even run. This means that not only is there no power in the room for breathing treatments, but our disabled family member also cannot get off of the 4th floor. If the staff at this nightmare place would have been up front and just stated that they do have a generator, but it only operates the lobby and some limited emergency lights in the stairways (but no access for guests) then we would have NOT have booked at this hotel. We have stayed at this hotel before and dealt with the inconveniences of noisy elevators, key cards that dont work, remotes that dont work, refrigerators that do not work, dirty floors and staff that speaks very little English. We are not generally very picky as the location is great for our needs, but after this experience and the complete dishonesty of the staff of this establishment we will never stay at this hotel again and would recommend others looking elsewhere as well.