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“greedy liars” 1 of 5 stars
Review of Chelsea Savoy Hotel

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Chelsea Savoy Hotel
2.0 of 5 Hotel   |   204 West 23rd Street, New York City, NY 10011 (Chelsea)   |  
Hotel amenities
Ranked #297 of 453 Hotels in New York City
Spring Hill, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“greedy liars”
1 of 5 stars Reviewed October 29, 2012

Booked a room during storm Sandy based on the staff stating that they power the hotel by use of generator when the power goes out. The only reason a room was booked was for the use of power. We have a handicapped family member that needs use of power for breathing treatments. Once the power went out and the generators were turned on we were then advised that the generators do not provide any power to the hotel rooms. This would be bad enough, as this was something we clarified specificaly previous to booking the hotel... but the elevators do not even run. This means that not only is there no power in the room for breathing treatments, but our disabled family member also cannot get off of the 4th floor. If the staff at this nightmare place would have been up front and just stated that they do have a generator, but it only operates the lobby and some limited emergency lights in the stairways (but no access for guests) then we would have NOT have booked at this hotel. We have stayed at this hotel before and dealt with the inconveniences of noisy elevators, key cards that dont work, remotes that dont work, refrigerators that do not work, dirty floors and staff that speaks very little English. We are not generally very picky as the location is great for our needs, but after this experience and the complete dishonesty of the staff of this establishment we will never stay at this hotel again and would recommend others looking elsewhere as well.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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325 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Copenhagen, Denmark
Top Contributor
95 reviews 95 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 19, 2012

We booked the hotel via the internet. Arrived with car, but found the hotel could notmoffer parking as listed at the internet. We found parking in the local area. Check-in without any further delay. Found the rooms to be large with two double beds (not the expected queens size), but nice and clean rooms. Bathroom was clean and large. Internet available for 10 USD/day. Positively surpriced with breakfast included. Not a large selection, but a bagle and tea/coffee. That's OK. Possible to store luggage.

Location is good. Metro line red 1 around the corner.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Angelica, NY
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 17, 2012

what a great location! one block in either direction to main subways. a good continental breakfast with genuine NY bagels...and more. The prices were moderate, and I felt safe and comfortable. The room was bigger than I expected, bed was great, and extra pillows. Included were iron and board, hair dryer, shampoo etc...and a mini fridge. flat screen tv with cable and HBO, although it was odd that the baseball playoffs were without any commentary...what's with that? finally, there was a radio alarm compatible with a Ipod...which I don't have. I will plan on staying here again...finally, it was a mere $4.00 cab drive, or a couple subway stops from Penn Station.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boise, ID
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 15, 2012

Trying to find a reasonably priced hotel in NYC that you would want to stay in Is difficult at best. I wasn't expecting much and am happy to report that we were pleasantly surprised by the Chelsea Savoy. Our room was clean, quiet and comfortable. The bathroom looked brand new and the location couldn't have been more convenient. It sits in a vibrant neighborhood just blocks from the new highline and Chelsea Markets. Restaurants of all types and price ranges are everywhere and there is a subway stop right across the street. Many have commented on the poor breakfast but, there again, I was pleasantly surprised. This is NYC people! No place gives out free breakfasts for the price of these rooms. Yes, the Chelsea's spread was just carbs and coffee, but, the coffee was good and the pastries were high quality. We would stay there again in an instant.

Room Tip: Ask for a courtyard room if you want to avoid street noise
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kingman, Arizona
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 13, 2012

I just spent five nights at the Chelsea Savoy and I really enjoyed it. The room was clean and the bathroom updated. Great location and I found the staff helpful anytime I asked for directions. No one was rude as some of the other reviewers had mentioned. It was a nice touch that they had coffee and bagels out each morning for free. I really enjoyed my stay at the Savoy the little time I spend in the room :)

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 13, 2012

Confirming the booking from abroad was almost impossible, but once there, things looked up.This hotel is not salubrious, but clean and friendly.We stayed 10 nights. Fatmir is a charming, knowledgeable receptionist who recommended great restaurants and was ever cheerful. Breakfast was the worst part. Tucked behind the reception is a dark & dingy room called the breakfast room. Obviously designed to get you out of there fast! The fare on offer was really awful. Go out of the hotel, turn right, cross the street and buy lovely fruit and yoghurt - keep it in your fridge and avoid the offerings of the hotel. Pity because otherwise the staff were helpful and it provided a good springboard for trips around NY.

Room Tip: The noise from the street is pretty bad, so ask for a top floor back room if possible
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed October 11, 2012

Right next to subway and busses. Clean. Ask for courtyard room. We bought fruit and yoghurt at the local deli. Fridge in the room. Breakfast very basic. The room was fairly small but adequate. Airconditioning a bit noisy but efficient.

Room Tip: Courtyard rooms are quiet.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chelsea Savoy Hotel

Address: 204 West 23rd Street, New York City, NY 10011
Location: United States > New York > New York City > Chelsea , Manhattan , Midtown
Amenities:
Hotel Style:
Ranked #297 of 453 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:2 star — Chelsea Savoy Hotel 2*
Official Description (provided by the hotel):
Budget hotel in NYC that is located in the vibrant Chelsea neighborhood. ... more   less 
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Also Known As:
Hotel Chelsea Savoy
Chelsea Savoy New York City
Chelsea Savoy Hotel New York

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