Considering all the great products Sony had in the past it is unfortunate they choose to let the Technology lab deteriorate.
First it is not for older children who have much computer experience. I took a 6 year old and he was not bored. But most of what was there is available elsewhere. What was sad is that a good portion of the exhibits didn't work. On top of that the staff was exceptionally useless. They just stood there and did nothing. They could have helped explain some or take you through the exhibits. They could have told you what exhibits werent working so you didnt waste time trying to get something to work. They could have also made it a little more orderly. When we there visiting there were several school tours and sometime small school children would just come up and start spinning dials on the exhibit you were working on.
They had a movie which we waited 20 minutes to see and it was nothing remarkable.
If you are visiting NYC this is not where I would spend time. But if you live in the city and are looking for a free place to take a grade school child it would be great if the exhibits all work.
Despite the emphasis about making reservations in advance people showed up and got tickets at the door when we visited
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