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“Convenient and well located” 4 of 5 stars
Review of BEST WESTERN Bowery Hanbee Hotel

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BEST WESTERN Bowery Hanbee Hotel
3.0 of 5 Hotel   |   231 Grand Street, New York City, NY 10013-4246 (Chinatown)   |  
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Stay 2X get $50 gift card
Ranked #224 of 463 Hotels in New York City
manila philippines
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
“Convenient and well located”
4 of 5 stars Reviewed June 18, 2014 via mobile

Hotel is in between Chinatown and Little Italy. If you are a foodie, you will enjoy it coz there is lotsa restaurants, bakeries and deli's around. Hotel is one short block from the subway station. Staff is friendly. The only weak point they have is the small breakfast area given the volume of guests they have and the elevator that was constantly out of order. Otherwise this hotel was of good value. Just check if the road construction is done before you book

  • Stayed May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review, June 23, 2014
I am so glad to hear you were able to enjoy the amazing restaurants around the hotel. The food is amazing and diverse in this area. I am glad to hear the staff took great care of you. Our patio is open for breakfast currently and really allows a more relaxed breakfast experience. We did have issues with our elevator that has proven to be a bigger issue than originially thought. We are in the process of having it correctly permanently. My sincere apologies for the inconvenience.

Best Wishes,
Gwen Lytle
General Manager
212-925-1177
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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849 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Haleiwa, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 16, 2014

This was my first visit for us as a family with a 5 year old. The rooms were clean, spacious and comfortable. The front desk and all staff were very bright eyed and very helpful no matter what time of day!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review, June 23, 2014
It is so great to hear that our hotel worked so perfectly for your first family trip to NYC. I am glad the staff took good care of you while you were with us. I will certainly share your comments with them. We hope you will return to visit us again soon.

All the best.

Gwen Lytle
General Manager
212-925-1177
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

Large clean room, wooden floors, modern bathroom, great overall experience, The staff was very helpful and pleasant. Great location if you want to be close to LES and Chinatown. Would stay here again.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review, June 23, 2014
We love to hear that our hotel was a good fit for your travel needs while in NYC and that you want to return. Thank you for staying with us and writing the review about your stay to share with other. We look forward to serving you the next time you are in NYC.

All the Best!
Gwen Lytle
General Manager
212-925-1177
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto
Top Contributor
121 reviews 121 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed June 3, 2014

I wrote to the manager, Gwen Lydle, beforehand and explained that I was bringing my wife to NY for a very special occasion and requested a quieter room away from the ice machine. We arrived and the reception awaiting us exceeded every expectation.
Without going into details this is a very well appointed hotel in lower Manhattan. It is in the middle of Chinatown (I know, I know, it's not Fifth Ave) but once you're on the second floor Lobby you feel completely at home. The staff was attentive, efficient, and top-notch. Check-in and out was a breeze. And when they told us to just ask if we had any questions or needed anything, it felt like they meant it! That alone was refreshing among NY hotels.
Our room was large and airy and best of all...quiet. Those double paned windows really did the trick. Our room had been upgraded and it was lovely. Bed was very comfy. Room very clean. Breakfast was fine and just the thing if you wanted to get an early start.
The location is excellent. You're in Chinatown. A few blocks to the west and north is Little Italy. To the east is the Lower East Side. And there's a subway a block away which, along with walking, was our favorite mode of transportation.
The Bowery Hanbee was everything we could have asked for in a NYC hotel. Actually it was more!
Highly Recommended.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review, June 23, 2014
I am so thrilled to hear that your stay went so perfectly! I am so glad my staff and I could be a part of your special trip. We do appreciate you taking the time to review our hotel and staying with us. We are really proud of our hotel and love how your review points out so many great things about our hotel. Please come stay with us again soon!

Best Wishes,
Gwen Lytle
General Manager
212-925-1177
Gwen.Lytle@Interstatehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
64 reviews 64 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed May 29, 2014

I stayed at the Best Western Bowery Hanbee Hotel for one night. Its location is great: about one block from the subway, in the middle of Chinatown and walking distance to Little Italy. The hotel room was a good size- what you would expect for a normal hotel, so HUGE for a NYC hotel. They also provided free breakfast and baggage check (for a small fee). Overall, I would stay here again. The price of the room, yes was expensive, but in comparison to other NYC hotels was definitely a value.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review, June 3, 2014
Thank you so much for your kind review of our hotel. We are so pleased to hear that you enjoyed your stay. We look forward to your next stay with us!

All the best!
Gwen D Lylte
General Manager
212-925-1177
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
France Lynch, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 28, 2014

The Hotel accommodations are quite luxurious and unique, I will fondly remember my stay at for a long time to come. very very nice hotel...it is greatful to me...like it and thank to all staff very helpful. amazing rooms...nice stay and comfortable. like it. recommend it.

Room Tip: nice rooms view neat and clean
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review, June 3, 2014
Thank you for your wonderful recommendation. We are so excited to hear that you enjoyed your stay with us and what our hotel had to offer. We look forward to your next stay with us.

All the best!
Gwen D Lytle
General Manager
212-925-1177
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coquitlam, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 18, 2014

Stayed here in May, great location. Close to Metro, walking distance to Chinatown and Little Italy. Reception staff were extremely pleasant and very helpful. Breakfast had a good selection for a continental. Breakfast room was a bit small. Rooms were clean and a decent size. Only issue we had was traffic noise at night. It's NY, I don't know if there's any where quiet in Manhattan. Definitely would stay again.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at BEST WESTERN Bowery Hanbee Hotel, responded to this review, June 23, 2014
I love hearing great things about the staff. They really do a great job welcoming our guests to NYC. I will certainly share your comments with the team. Our outdoor patio is now open for breakfast, which helps with the small breakfast area and it is so nice to enjoy breakfast outside. If you are sensitive to noise, our high floor rooms and rooms with one queen beds (not on the street side) are the quietest. If you let us know in advanced we will note it on your reservation. We do have double paned windows on the street side and if you close the bathroom door, it helps with noise as well. We appreciate you staying with us and sharing your experience on TripAdvisor. We hope to see you again the next time you are in NYC.

Best Wishes,
Gwen Lylte
General Manager
212-925-1177
Gwen.Lytle@InterstateHotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Bowery Hanbee Hotel

Address: 231 Grand Street, New York City, NY 10013-4246
Phone Number:
Location: United States > New York > New York City > Chinatown , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#130 Family Hotel in New York City
#185 Romantic Hotel in New York City
#200 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — BEST WESTERN Bowery Hanbee Hotel 3*
Number of rooms: 99
Official Description (provided by the hotel):
The Best Western Bowery Hanbee Hotel is located in the heart of Chinatown. It is a modern seven story non-smoking hotel with 102 guest rooms. Many of the guest rooms overlook the streets of Chinatown. The property serves a complimentary continental breakfast daily. For the guests convenience all rooms have hairdryers, iron and ironing board, coffeemakers, clock radios, telephones with voice mail and in-room safes. The hotel offers free wireless and hardwired high speed Internet ... more   less 
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Also Known As:
Best Western New York City
New York City Best Western

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