We spent 2 nights at the Greenwich Hotel and had the most fabulous time. The service was superlative. All the staff were friendly and helpful and no request was a problem. They installed an extra bed in our room for our son, arranged a dinner booking at Locanda Verde (the fabulous hotel restaurant) and went out of their way to make our stay as comfortable as possible. The room and common areas were stylish and comfortable with soft furnishings to aide quiet conversation. The food from Locanda Verde was delicious and possibly the most enjoyable meal of our 2 week stay in Manhattan and we dined extensively!! The swimming pool area was sublime and equipped with a pool attendant to offer towels and herbal tea. I would definitely stay here again when I next return to New York. It is expensive but worth every single cent.