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“Understated New York decadence” 5 of 5 stars
Review of Greenwich Hotel

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Greenwich Hotel
5.0 of 5 Hotel   |   377 Greenwich St., New York City, NY 10013 (Manhattan)   |  
Hotel amenities
Ranked #23 of 453 Hotels in New York City
Toronto, Ontario
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
86 helpful votes 86 helpful votes
“Understated New York decadence”
5 of 5 stars Reviewed April 18, 2013

This is one of the nicest hotels I have ever stayed in (and one of the more expensive ones) I went with girlfriends and we had two adjoining rooms that were really beautiful. Easch room was large with a good sized bathroom, and one even had a soaking tub that fills with water in 60 seconds. One of my biggest regrets of the trip was that we didn't have time for a bath! But the shower was equally luxurious, with both a regular shower head and a rainwater shower head in a separate shower stall. The room itself was very large by NY standards with a sitting area that felt separate simply because the room was designed with wood on the alls and ceiling where the small sofa and chairs were while the rest of the room had high ceilings. Each room is decorated differently, but both our rooms had this wood sectioned sitting area that was cosy and nice to sit in. All the items in the mini bar -- Cracker Jack, chocolate chip cookies, and other treats, are complimentary -- you only pay for liquor and since our rooms looked out on the hotel's beautiful courtyard we never heard any kind of city noise ever. It was quite possibly the quietest night I have ever spent in New York. The doors to all the rooms are made of solid antique oak and are beautiful and also great at keeping out any noise. You need a key to get to the upper floors in the hotel which is nice from a security point of view...The courtyard would be a lovely place to enjoy drinks in the summer, but it was a bit too cold when we were there, so we instead spent one evening drinking in The Drawing Room, a lovely sitting room/bar where you can have morning coffee, afternoon cocktails, or be served food from the hotel's outstanding restaurant Locanda Verde which is literally right next to this room. We drank delicious Cosmopolitans, ate terrific appetizers from the restaurant next door, and spotted two Hollywood stars while we were there. It was the prefect New York experience! The room has a giant fireplace and lots of low lying couches and easy chairs and service is friendly but professional. The hotel also has a beautiful spa with a gorgeous indoor pool that is kept at 85 degrees and was an oasis of calm. There is free internet at the hotel but it didn't work very well for us, but everything else was pretty much perfect. There are lots of great restaurants in the neighbourhood, and we particularly enjoyed Bouley and Bubby's...but there is not a ton of shopping nearby so if that is your focus you will need to cab it or take the subway our of the neighbourhood. If you are looking to splurge, I would highly recommend this hotel.

Room Tip: We stayed in Rooms 302 and 303 and they both overlook the courtyard and are beautiful!
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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347 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Scotland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2013

This hotel is an unforgettable oasis in a busy city and during a hectic holiday. Our large room was decoarated well, with fabulous big sofa to sink into, a huge bed and so much space, makes the room much more comfortable for longer stays. The double shower with dark blue tiles felt like a mini spa and the complimentary mini bar was great for water and midnight snacks!
Hotel was quietly gentile with staff helpful but not intrusive. The outdoor courtyard was lovely and the basement pool was great to return to after a long hours of walking. The peacefulness of the hotel made you forget you were in the middle of busy New York and was an ideal place to relax and recharge before our next days adventures. We didn't see Robert (de Niro) unfortunately. I will be staying again.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 16, 2013

Had a fantastic stay at the Greenwich Inn in Tribeca - NYC. What an awesome hotel. It was almost like staying at your cool friend's house - if your friend is totally connected to NY scene ! First day ran into Christie Turlington, 2nd day - Girard Depardieu; pretty cool folks. The rooms are lovely - frette linens; carrera marble; hardwood floors; high ceilings; Bose speakers; fully stocked mini bar :) The gym and spa are awesome - just what you need to work off the fantastic food at the Locanda Verde restaurant and the in house lounge, which is only open to hotel guests. We had 2 great meals at Locanda Verde and the Ily coffee in the morning was delicious. (Thank you Brandon - you make a mean Americano Misto, my friend). Our only complaint (and I am stretching to find one - really) is that we had communicated to the hotel that I was gluten free and asked them to update our in room mini bar and snack basket with g-free treats, and that wasn't done; BUT... they did create a special gluten free menu and gave to us when we checked in for the lounge. That was above and beyond! Our thanks to the team on the front desk for taking such good care of us, their recommendations and their directions! We will be back and we thank you for your help to make our stay memorable. (also - thanks to our lovely housekeeper - she was super friendly and our room was sparkly and clean each day!)

Room Tip: We stayed in room 502 - very quiet and at the end of the hall. Loved the location - couldn't hea...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 15, 2013

From the minute you walk in you sense this is a special place. The staff is very friendly and welcoming doing everything in person from escorting you to their lunch area to touring you in your room. Comfy beds, included mini bar and snacks, lovely rooms BUT.....the wireless didn't work and even after 15 minutes on the phone with an IT person no wireless our entire stay. No one even called back to see if it was now working. In addition, the attached restaurant with excellent food, would not seat me for breakfast to have coffee until my wife was present. Sorry, at almost 1k per night this is absolutely ridiculous. Add that to a 10 minute wait for the elevator (on my watch) Sunday am at 1030 and you have a 2-3 Star! (Yes, their wonderful manager, she was very attentive, did send the obligatory bottle of wine as an apology but frankly, we had great wines at dinner and when we travel we want it right the first time)

Would I go back....yes BUT now I, and you, know what to look for. Many options out there at this price but perhaps the celeb trade is more important to them.

Room Tip: They have rooms with separate showers and bath tubs but if you choose the room with a deep tub, it s...
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed April 15, 2013

I read about the Greenwich Hotel in a blog sometime last year and made a mental note to check it out sometime. After a recent home burglary, my husband and I decided a 4 day getaway to New York was in order and I quickly booked what appeared to be the only available room left, a basic queen bed room overlooking the courtyard. We only travel a few times a year, but since we don't have children, we usually splurge for the best. For comparison purposes, we have been lucky enough to stay at some fabulous resorts/hotels such as FS Hualalai, Parrot Cay, Cap Juluca, Viceroy Anguilla, Maroma Resort and Spa, and Caneel and Little Dix Bays. This may have been our best hotel experience to date. I can confidently say, the hotel and service are what I consider to be true, exceptional 5 star quality.
The room: Eclectic, serene but interesting. Comfortable. Great bed, linens. Smallish bathroom was designed to seem much larger. And Finally! A 5 star hotel that does not nickle and dime you to death. The free mini bar and snack bin and delicious homemade treats! Seriously? Di Nero finally got it right.
The Drawing Room: such a beautiful space! Hanging out there with a glass of wine, some olives, the fireplace kicking. So cozy and relaxing. A true oasis in the city. The courtyard off the room is lovely as well and we enjoyed cocktails out there during a warmish afternoon the first day of April (or was it the second?).
The Service: This is where I gush. We interacted with every aspect of service possible, from the cleaning staff, to room service, the spa, the drawing room bartenders and servers, Locanda Verde, the doormen, and the outstanding front desk. We kept remarking how we have never had such impeccable service. Anywhere. Ever. Call for coffee to be delivered to your room? No problem. It arrived all three times in under 5 minutes. Last minute reservations to Locanda Verde? No problem. When is it good for you? When would you like US to fit YOU in? Amazing spa service. Doormen who were always, always kind and happy and helpful. One night we asked if they could help us with a cab and they gave us their in house driver....no charge. I think his name was Smalls and he was the most professional and genuinely kind/easy going man. Additonally, there are special props I'd like to give in two areas. #1. The bartenders/servers in the drawing room. This is a place where many celebrities come to hang out, smoke cigarettes, hide out. Several were present during our stay. Not once were we ever treated any differently than those celebrities. The same amazing service and attention were given to us, every time. And this is what made US feel like celebrities. And that's what you call outstanding service. At Parrot Cay, the minute someone famous appeared, you can be certain your server would disappear. And so would you in their eyes. #2. The front desk staff is majorly awesome. Especially Travis. I think he must have a natural gift for hospitality or he was trained very, very well. He was eager to help us with anything: directions, tips, advice, reservations. He seemed genuinely interested when he would comment on where we were going/what we were doing. He made our stay so much easier, smoother. Boy needs a raise. Or a bit part in Di Niro's next movie. We gave him a thank you note. He gave us a thank you note for the thank you note. And late night treats. Love him.
Other 5 star hotels, take note. This is how it's done.

Room Tip: Get a room overlooking the courtyard. It's pretty and quiet.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 14, 2013

It's surely one of the nicest hotels I have ever been. The staff is quite young, very well trained. They took really good care of me. Went to several plays, no problem to get tickets for me.
They did send me to places, I have never been before. For excample to the foodmarket on Sunday under the BrooklynBridge. It's all about good foot, great place to be. Breakfast is delicious, try toasted Bread with Ricotta, Honey and Thym. The hotel has a beautiful courtyard, where one can
smoke and sit outside, eat there. Attached to the hotel is a wonderful italian restaurant. Prices are
reasonable for such good quality.
p.s. their longdrinks need some improvements....

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

The hype is mostly true. The staff are welcoming and enthusiastic. And very discreet if you care about such things which many of the guests do - We spotted Anna Wintour, Ted Danson and Bradley Cooper on our visit. The hotel is small and quiet, perfect for a chilled out break. If you're looking for a hectic downtown bar scene look elsewhere. The rooms are comfortable and quiet although our standard room was smallish with limited wardrobe space. Very comfortable beds and luxurious linen. One gripe - our shower had a shower curtain which is unacceptable for a hotel I this category charging these rates. I had spotted it in TripAdvisor photos and had requested a room with no shower curtain in the bathroom which was promised but not delivered. The management didn't deal with my complaint very well which was disappointing and a little surprising. The pool is amazing and the neighbourhood is charming. Be sure to book a table in Locanda Verde - it's amazing.

Room Tip: Request a high floor facing the courtyard for peace and quiet.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Greenwich Hotel

Address: 377 Greenwich St., New York City, NY 10013
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in New York City
#17 Romantic Hotel in New York City
#17 Luxury Hotel in New York City
#106 Family Hotel in New York City
#153 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Greenwich Hotel 5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Greenwich Hotel New York City

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