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“Friendly place. Good neighborhood.” 5 of 5 stars
Review of Wyndham Garden Hotel Manhattan, Chelsea West

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Wyndham Garden Hotel Manhattan, Chelsea West
4.0 of 5 Hotel   |   37 West 24th Street, New York City, NY 10010 (Flatiron District)   |  
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Ranked #172 of 463 Hotels in New York City
Moyock, North Carolina
1 review
“Friendly place. Good neighborhood.”
5 of 5 stars Reviewed May 10, 2013

We went through a booking service that booked us the wrong dates (!). The hotel receptionist was nice enough to fix everything and get us in a room. Convenient location. Near a nice park. (Madison Sq Park I think).

Oh the bed was VERY comfortable.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlton Y, General Manager at Wyndham Garden Hotel Manhattan, Chelsea West, responded to this review, May 11, 2013
Great overview of our hotel, amenities and location. I really appreciate your kind words of my staff and am happy to share your comments with them. We really appreciate your comments so we can celebrate what we do well and improve where we can.

Thank you for staying with us and taking the time to review the hotel. We hope to welcoming you back to our hotel again.
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1,527 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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Thousand Oaks, Ca.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 8, 2013

I must admit I had some reservations about booking this hotel after I had read some negative reviews but we loved our stay at the hotel. The front desk staff was wonderful. They were a 10+ in customer service. We were there for vacation (5 days) so the location was perfect to get to everything in the city. The room was immaculate and kept that way everyday. The rooms are a little small but considering the budget price it was definitely worth it. They even supply "free" water and WIfi in the rooms (you don't get that at the expensive hotels). This will be our NYC destination hotel and look forward to staying here again.

Room Tip: The higher floors have less street noise.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlton Y, General Manager at Wyndham Garden Hotel Manhattan, Chelsea West, responded to this review, May 9, 2013
What a wonderful review. A very accurate description of our hotel, amenities, and location to prepare our future guests for their stay. I really appreciate the praises for our staff. Wonderful to hear. I will certainly celebrate with them what they are doing well. Your comments mean a lot to all of us. We look forward to being your NYC hotel for your future trips.
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 8, 2013

The room was on the smaller side, but perfect for 2. Since we were going to be sightseeing, we werent in the room much anyway. Room was clean and on the newer side. Hotel is in a great location, close walk to alot of great restaurants and sightseeing. Starbucks and CVS right around the corner. We felt safe walking aorund late at night, it is in a nice part of chelsea. I compared pricing on many other hotels, and this was REALLY worth the value! We would stay here again for sure!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlton Y, General Manager at Wyndham Garden Hotel Manhattan, Chelsea West, responded to this review, May 9, 2013
Thank you for staying with us and taking the time to write the review on the hotel. You provided great information on our hotel. Our hotel is situated in a prime location in Chelsea, nearby Madison Square Park, Eataly, and the Flatiron Building.

We appreciate your kind words about our staff. Hearing such positive feedback certainly encourages our team to keep up their great work.
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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed May 7, 2013

For what you are paying, this hotel is an excellent value. I found their customer service and room cleanliness to be top notch - they obviously are trying to make sure they are a top budget destination hotel. The location cannot be beat, you are so close to everything and around the corner from the Antiques Garage. Would definitely stay here again.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlton Y, General Manager at Wyndham Garden Hotel Manhattan, Chelsea West, responded to this review, May 8, 2013
I am glad you were able to stay with us and experience what our hotel has to offer in the Chelsea and Flatiron area. Thank you for the review that provided great information for future guests. Our location is second to none and within walking distance to several award winning restaurants. We look forward to serving you again.

Carlton
cyee@wyndham.com
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USA
1 review
5 of 5 stars Reviewed May 7, 2013

Love this hotel! Clean, convenient, great staff. Right across the street from Eataly and half a block from Madison Square Park. Love the location between 5 & 6th Ave. Garment district, Food District, Herald Square, subways, all right there. So convenient to everything. Drove this last time and parking was right next door and actually reasonable for NYC. I'll be back!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlton Y, General Manager at Wyndham Garden Hotel Manhattan, Chelsea West, responded to this review, May 8, 2013
Thank you for such a wonderful review. I will certainly celebrate your comments with my team as service and cleanliness are our priorities. Please do say hello the next time you visit the hotel so that I may personally meet and thank you.

We look forward to your next visit.

Carlton
cyee@wyndham.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Hotel Manhattan, Chelsea West

Address: 37 West 24th Street, New York City, NY 10010
Phone Number:
Location: United States > New York > New York City > Flatiron District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#19 Best Value Hotel in New York City
#110 Business Hotel in New York City
#115 Luxury Hotel in New York City
#144 Romantic Hotel in New York City
#157 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Wyndham Garden Hotel Manhattan, Chelsea West 4*
Number of rooms: 124
Official Description (provided by the hotel):
Free Wifi. Wyndham Garden Chelsea is located in Chelsea/Flatiron District. Chelsea is filled with chic art galleries, bars & clubs, world-famous restaurants, shopping and more. Guests are within walking distance to world-famous Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, Empire State Building, Union Square and NYU. The hotel is one block from New York City's subway system. The surrounding neighborhoods include Greenwich Village, Midtown and Gramercy.All rooms are smoke-free and include; MP3 & iPod connections, flat panel televisions, cordless phones, Wolfgang Puck in-room coffee and Herman Miler ergonomic desk chairs. Additionally, the hotel offers complimentary WiFi. ... more   less 
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Also Known As:
Wyndham New York City

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