I really liked this hotel! The staff was very friendly and helpful and even called to the room 15 min. after checking in to make sure everything was good and comfortable. The kitchenette is a small full kitchen with a dishwasher, disposal, pots, plates, etc. and spotlessly clean! There was a fresh bag of microwave popcorn in the microwave (no charge) which was a fun touch. It was great to have breakfast and snacks easily. Knowing I could eat quickly without going out was a pleasure. The bed was really comfortable, good mattress and pillows. There was a Lazy Boy and nice TV and plenty of drawers and closet space. There's a free laundry room, machines were modern and clean, and a small work out room with a TV with most everything needed for a work out. The little store in the lobby was well stocked with lots of food and toiletries. They let you know as you check in that the rooms are serviced at the end of your stay but you can call the front desk for anything you need while there. When I requested something, they were prompt. I liked it that someone wasn't always knocking on my door to see if they could come in to 'clean'. The location is great for the restaurants of Hell's Kitchen on 9th Ave. and for all the Times Sq. theaters and fun. I walked back to the hotel after midnight one night and felt safe. I'd definitely stay here again!