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“Amazing location!” 5 of 5 stars
Review of Candlewood Suites New York City Times Square

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Candlewood Suites New York City Times Square
3.0 of 5 Hotel   |   339 W. 39th Street, New York City, NY 10018 (Midtown)   |  
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Ranked #138 of 463 Hotels in New York City
Certificate of Excellence 2014
London, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Amazing location!”
5 of 5 stars Reviewed May 11, 2014

Amazing location! My husband and I stayed here for 2 nights as a stop over, we wanted to be close to Times Square and I'm so glad we decided to stay here.

The rooms are clean, we had free wifi and the staff are helpful.

When we visit New York for a longer period, we will definitely stay here.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, May 17, 2014
Greetings from NYC!

Thank you for your kind words. I am so glad you and your husband were able to take advantage of all the amenities we offer. Thank you for your patronage and please contact me in advance on your next trip to the city! Enjoy your weekend.

Warmest Regards,

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,328 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
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English first
Rockville, Maryland
2 reviews
3 of 5 stars Reviewed May 10, 2014

Stayed one night with my wife and found the room and kitchenette quite adequate for a comfortable stay. Clean. Great chair for reading. Large fridge. Table for working/eating. Note: room cleaned and linens/towels changed once per week.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, May 17, 2014
Hello and thank you for taking the time to share your feedback with us. I am glad our accommodations was up to your expectations. We hope to see you soon in the city that never sleeps! Safe and Happy Travels

Warmest Regards,

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
79 reviews 79 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed May 9, 2014 via mobile

Super location, right near Times Square. Clean and spacious rooms. The best part is the staff. Everyone, and I mean everyone asks if your stay is perfect. And they go above and beyond to make it so.

Highly recommended.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, May 17, 2014
Greetings from your home away from home!

Thank you for your amazing comments, I am so happy we were able to exceed your every expectations and we made you feel at home. Please visit us soon and don’t forget to contact me in advance.

Warmest Regards,

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
München, Deutschland
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 7, 2014

Stayed in this Hotel for 3 nights. Very close to Times Square, on 39th Street, between 7th and 8th Ave. Everything in Midtown is basically walking distance. Hotel staff is nice and friendly (Hi Monica!), rooms are clean and well equipped. There was free coffee in the lobby, and I could use the computer and printer for free. We had free WiFi in the room. The Hotel also has a gym and a business center, but I didn't use those.
We will definitely book this hotel again when we stay in NYC!

Room Tip: Nice views from the 20th floor to the 32nd floor!
See more room tips
Green Features: Good eco management, towels are changed upon request. Extended stay hotel, so housekeeping is only once per week unless requested otherwise.
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, May 17, 2014
Hello and Thank You for your wonderful feedback. I am so happy that our entire staff made such a memorable impression during your stay. I hope you continue to choose our brand during your future travels and please visit us soon. Don’t forget to contact me in advance when you do!

Warmest Regards,

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 2, 2014 via mobile

My husband and I stayed here October; and in sure glad we did. This hotel is perfectly located near Times Square and is walking distance from the subway, and theatre district. The staff were very helpful, knowledgable and respectful. We needed up in a single bedroom with a queen/ double sized bed on one of the higher floors facing the street and it had a microwave and fridge. This was incredibly helpful money-wise because we ended up buying some microwaveable meals for a couple of our dinners and fruit for some of our breakfast from the local grocery store that's a couple of blocks away. It also has a pizzeria one block away. Yummy! I always felt safe in and around this hotel even at night. One tip though is to call your own taxi cab when returning back to the airport after your visit.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, May 8, 2014
Hello from the Candlewood Suites Times Square! Thank you for your review and we are happy to hear that you enjoyed your stay with us. We appreciate that you chose our hotel and we look forward to seeing you stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 30, 2014

We stayed in the hotel in March, while honeymooning in the US, and we were blown away by the location, staff and value. We absolutely loved it! The free coffee was an added bonus :) We will definitely stay there again.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, May 8, 2014
Greetings from the Big Apple! Thank you for your great feedback! We are so happy to hear that your enjoyed your stay and we also look forward to seeing you again!

Thank you, Teresa Valenzuela-Front Office Manager- Candlewood Suties Times Square
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London, United Kingdom
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 29, 2014

Candlewood Suites is located just off 8th Ave on W.39th St. Making it a relatively short walk to the (extremely) busy hustle and bustle of Times Sq and the area of midtown which houses the main shopping areas. The rooms are very comfortable and offer a small kitchen area. Comfortable beds and good pillows. Nice and clean although you must request when your room requires a service. Theres a great Irish pub if you turn left out of the door, with great food and a handy late opening liquor store. There is a small shop in the lobby for essentials (milk, toiletries etc). Friendly reception staff make this accommodation a good if not completely luxurious choice.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, May 8, 2014
Hello from the Candlewood Suites Times Square family! We appreciate your time in leaving us your feedback about your experience during your stay! We are happy to hear that our staff made a positive impact on your stay. We look forward to seeing you again!

Teresa Valenzuela
Candlewood Suties Times Square
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#99 Romantic Hotel in New York City
#115 Family Hotel in New York City
#177 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. Check out our great, extended stay New York City hotel deals. ... more   less 
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City

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