We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Place to Stay” 5 of 5 stars
Review of Hampton Inn & Suites Carlsbad

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hampton Inn & Suites Carlsbad to your Saves list
Hampton Inn & Suites Carlsbad
2.5 of 5 Hotel   |   120 Esperanza Circle, Carlsbad, NM 88220   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #1 of 17 Hotels in Carlsbad
GreenLeadersBronze level
Southern California
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Nice Place to Stay”
5 of 5 stars Reviewed August 9, 2012

We stayed here for two nights in mid June when we were visiting the Caverns. This is probably the nicest hotel in town. I do think it was somewhat expensive for the area though. The room was clean and comfortable. The staff was very friendly and helpful. Just about everyone knew your name when you came into the lobby, including the girls who worked in the breakfast room. Breakfast was nice with a large variety of food and drink. A nice extra touch was the little boxes of breath mints for the guests. There is also a coin operated laundry room for the guests (loved that). If you don't mind spending the extra money, I suggest you stay at this hotel. I do wish there was more for the traveler to do in town though.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptoncnmnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review, September 7, 2012
Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay with us and we appreciate your business. Thank you for all the kind words regarding our staff and hotel. If you have any other questions, comments or concerns regarding your stay, please contact me at 575-725-5700.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

195 reviews from our community

Traveler rating
    109
    54
    19
    11
    2
See reviews for
85
55
4
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Memphis, Tennessee
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 4, 2012

We recently finished a 15 night 13 hotel trip. Seven nights were spent at Hampton Inns one of which was at Carlsbad.

The hotel is pretty new and up to date. Our room was fairly large and had a fridge. Most of the Hamptons had a fridge but not all. (A couple of Hiltons we stayed at did not have fridges either.) The staff was great.

I only had a couple of issues. The biggest was the price. It is an above average Hampton in a smaller city. I have seen higher priced ones at beaches and in major cities. It just seem the market is high so value is dragging my rating down by a point.

The second issue I had is that our room only had sheers that closed all of the way. We were in a Western facing room in the middle of July. I could read a book in my bed with the light coming through the window. It was not conducive to sleeping in on one of the few days we had that scheduled.

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptoncnmnm, General Manager at Hampton Inn & Suites Carlsbad, responded to this review, August 6, 2012
Thank you for taking the time to review our hotel. We appreciate your business and all the kind words regarding our staff and hotel. We understand price was one of your concerns while you were in Carlsbad, NM. Our pricing strategy is based on current market conditions in the area and as market conditions change our pricing will change accordingly. All rooms come equipped with black out panels which are located behind the sheers. We apologize for any inconvenience this caused during your stay. If you have any other questions, comments or concerns regarding your stay, please contact me at 575-725-5700.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 9, 2012

I would recommend this hotel. Room was clean and staff was friendly. Loved that it had an empty refridgerator and microwave. They only thing I didn't like was the price of the room. Loved the turkey sausage and western omelets for breakfast.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn & Suites Carlsbad, responded to this review, July 10, 2012
Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay at our hotel and we appreciate your business. We understand your concern for price in Carlsbad, NM, as it is higher than most other areas. Our current pricing is based on current market conditions in Carlsbad, NM and as market conditions change our pricing will change accordingly. If you have any other questions, comments or concerns regarding your stay, please contact me at 575-725-5700.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 9, 2012 via mobile

Enjoyed everything about this hotel. Rooms were large with a sitting area and wet bar area. The hotel was extremely clean and had nice linens. Breakfast was good and everyone that worked there was helpful and extremely nice.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn & Suites Carlsbad, responded to this review, July 10, 2012
Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay at our hotel and we appreciate your business. Thank you for all the kind words regarding our hotel and staff. If you have any other questions, comments or concerns regarding your stay, please contact me at 575-725-5700.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 8, 2012

Nice place to stay in Carlsbad. The room was very clean and surprisingly well equipped - with a microwave and refrigerator. We were pleased with our one night stay. The breakfast was okay with a large selection however the quality was not great. But, I usually stick with toast and yogurt.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn & Suites Carlsbad, responded to this review, July 9, 2012
Thank you for taking the time to review our hotel. We are pleased to hear your stay with us was an enjoyable one and we appreciate your business. We have notified our breakfast product support team regarding the quality of the breakfast products. If you have any other questions, comments or concerns, please contact me at 575-725-5700.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 7, 2012

Picked this hotel based on the reviews. Found our room to be very clean - floors, bathroom, bedding, sink. All very clean and I am very picky about cleanliness of hotels. Used the workout room. They have great workout equipment. The hotel is behind a chili's and next door to Walmart. Very convenient location. Staff very friendly.n

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn & Suites Carlsbad, responded to this review, July 9, 2012
Thank you for taking the time to review our hotel. We are glad to hear your stay with us was an enjoyable one and we appreciate your business. Thank you for all the kind words. If you have any other questions, comments or concerns, please contact me at 575-725-5700.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, TX
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 25, 2012

Above average for a Hampton. Room was fine, although breakfast was below average even for this type of hotel. The bagels were tasteless, the eggs powdered. Otherwise the hotel was fine and we would certainly return. Located right next to WalMart, walking distance to Chili's.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn & Suites Carlsbad, responded to this review, June 26, 2012
Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay at our hotel and we appreciate your business. We look forward to being your host on future trips to Carlsbad, NM. We have passed on your comments regarding our breakfast items to our corporate breakfast product support team. If you have any other questions, comments or concerns, please contact me at 575-725-5700.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hampton Inn & Suites Carlsbad? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Carlsbad

Address: 120 Esperanza Circle, Carlsbad, NM 88220
Phone Number:
Location: United States > New Mexico > Carlsbad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in Carlsbad
Price Range (Based on Average Rates): $$$$
Hotel Class:2.5 star — Hampton Inn & Suites Carlsbad 2.5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Hilton Hotels, Cheap Tickets, Priceline, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Hampton Inn & Suites Carlsbad reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites
Hampton Hotel Carlsbad

Owners: What's your side of the story?

If you own or manage Hampton Inn & Suites Carlsbad, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.