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“A sleeper you don't want to miss!” 5 of 5 stars
Review of The Trinity Hotel

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The Trinity Hotel
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201 S. Canal, Carlsbad, NM 88220   |  
Hotel amenities
Ranked #1 of 2 Carlsbad B&B and Inns
Pittsburgh, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A sleeper you don't want to miss!”
5 of 5 stars Reviewed June 18, 2013

Retired and enjoying life, my husband and I travel extensively seeking new experiences, but we do not want to lower our standards of living while on the road. So when planning a recent trip to the Carlsbad Caverns, I was stymied when it came to finding hotel accommodations. All the options all I could find were mid to low range chain hotels/motels. The only "boutique" style hotel within 100 miles of our destination was The Trinity Hotel. Although top-rated by Trip Advisor, the photo was scary. I booked our reservation despite the contradiction between the reviews and the photo.

In a nutshell, if you are anywhere in the area be sure to go to The Trinity Hotel to sleep or to eat.

Let me share with you our delight! The small hotel is bright, clean, well-appointed and beautifully managed. The cheerful lobby has an extremely well curated gift shop with some of the best cards I have seen anywhere, helpful books on the caverns and the area, locally made items and thoughtfully selected snacks. The rooms are spacious, modern and impeccably maintained with bathrooms that could rival any 5-star hotel. The beds are comfortable with plump down pillows and high-count cotton sheets.

In the morning we had breakfast in the dining room. Although a light breakfast is included - I had an excellent cappuccino and delicious banana nut muffin - my husband wanted more hearty fare. He ordered the pancakes with his double espresso and was astounded by the stack of pancakes
he was served. Three thick perfectly cooked large pancakes stood 4-5 inches high on his plate with butter and syrup galore. I had no choice but to share so I can attest to their tastiness in addition to their presentation. The lunch and dinner menu sounded delicious so we planned to return for lunch. But the Caverns kept us mesmerized longer than we anticipated and lunch service was finished by the time we returned. Our only disappointment was missing another meal in the Hotel's delightful restaurant.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janie B, Manager at The Trinity Hotel, responded to this review, June 20, 2013
What a wonderful review, many thanks! If your only complaint was not being able to dine with us again, please hurry back, we would love to see you! Blessings to you and yours!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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236 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
San Diego
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 16, 2013

We stayed overnight in Carlsbad, New Mexico so we could see the bats. As much as we enjoyed the ranger talk, there were not a lot of bats the last week of May at Carlsbad Caverns. But the stay in Carlsbad was worth it just to spend one night at this lovely old hotel.

The room was spotless and tastefully done. The bed was very comfortable and the pillows were so nice, I didn't bother to bring mine in from the car. The bathroom was the nicest on our 10 day road trip (OK, it didn't have a lot of competition.) Double sinks, large glass walk-in shower, nice towels. I didn't want to leave in the morning, but it seemed wrong not to see the caverns just so I could loll about in a luxurious hotel in the middle of, well, nowhere.

For breakfast in the morning, order a free latte from downstairs. You can also have pastries, which were not available early in the morning because of an upset with the pastry chef. But a while later when we ran into Janie, one of the owners, in the parking lot, she explained the problem and told us to run in and snag something before we drove out. I was so glad we did because the cinnamon rolls were as good as any I've ever eaten, and I've eaten too many.

We stayed upstairs in the front room overlooking the state highway, which was fine with us as we are accustomed to street noise at home. For light sleepers, there were earplugs, but we didn't need them.

My only gripe is that the apparently excellent restaurant closes at 9pm, even on a Friday night during the Memorial Day weekend. This seems unreasonable to me in a place that must primarily serve tourists in town only to see the the caverns and the shy bats that don't come out until dark. But it saved us money because I'm sure the nothing-extraordinary meal we had at Chili's up the street was cheaper. Chili's was so busy we had to wait for a table even at 9:30pm, so someone was still dining out at that hour.

That was said only for full disclosure. I would definitely stay at the Trinity Hotel again; it was a treat.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janie B, Manager at The Trinity Hotel, responded to this review, June 20, 2013
What a wonderful review, many thanks! If your only complaint was not being able to dine with us again, please hurry back, we would love to see you! Blessings to you and yours!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange County, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 8, 2013

Stayed here with my husband for one night. Very nice room immaculately maintained. It had all the amenities and the décor was upscale. Have a look at the website for room photos, and menus. Be sure to have dinner here, as it's the best restaurant in town. The wine tasting was a nice extra that we enjoyed, but buy the wine in their lobby to take with you rather than with dinner as it's half the price. Guests also receive complimentary morning coffee or espresso and fresh baked goodies--the cinnamon roll may have been the best I've ever had! They have an extensive breakfast menu (not complimentary, but reasonable), and the breakfast burrito was delicious but huge--get the chili (salsa) on the side if you don't like it too spicy.

We had a slight problem with our room charge, but it was taken care of immediately with no argument. Highly recommend this gem!

Room Tip: We liked room 204. Large upstairs room with huge bath. No tub, but shower was huge. Take a look at...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinity H, Manager at The Trinity Hotel, responded to this review, June 11, 2013
We are so glad to hear you enjoyed your stay, and your meal we strive to reach standards not normally seen in a town so small.Therefore we are extremely grateful for your opinion, and look forward to having you stay with us again in the future.
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Newnan, Georgia
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 7, 2013

The city of Carlsbad is a dusty little town in New Mexico, but the Trinity Hotel itself is a gem. The hotel is in an old downtown bank building that has been renovated into a small, boutique-style hotel and restaurant.

Our room was #206, which included the old bank's vault as a second bedroom/den. Our granddaughter stayed in the vault and loved it. The main part of the room had a great king bed, and a spa-type whirlpool bath there in the bedroom. Amenities included three flat-screen TVs, one for use from the king bed, one for use from the spa, and one located in the vault.

The bathroom was large and had a big walk-in shower. Nothing old-fashioned about the bathroom, but the rest of the suite was very period looking: high ceilings, huge wooden windows, and carpet that looks like it could have come from an old movie theater.

The restaurant turned out to be a very pleasant surprise. Exceptionally good food, expertly prepared and served. And, the prices were reasonable.

One caveat about the hotel: There are no elevators. Although our room was on the second floor, the old building's architecture made the climb on the stairs almost the equivalent of a third story room. That can be a pain with heavy luggage.

Room Tip: Room 206 is a suite that uses part of the old bank vault as a den/extra bedroom. Ask for it.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinity H, Manager at The Trinity Hotel, responded to this review, June 12, 2013
So happy you enjoyed your stay! Room 206 is always a favorite, and we pride ourselves on its' uniqueness. We always appreciate the wonderful comments on our food as well, we hope to see you again in the near future!
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Rome, Italy
Top Contributor
68 reviews 68 reviews
21 hotel reviews
Reviews in 40 cities Reviews in 40 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 2, 2013

Nice place, a little bit old (the wood floor is noisy) but clean and renewed. As in many other reviews, I sugegst curtains, too, so avoid if you hate to have lights waking you up... or wear a sleep mask.
All the staff, the owner and the housekeepers are very kind and friendly.
It's not perfect, actually, but I don't think there's nothing better around.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinity H, Manager at The Trinity Hotel, responded to this review, June 6, 2013
Being from Italy we think it is wonderful you think our circa 1892 building is old. We have been hard at work replacing the curtains in all rooms except 202, since we are on the historic registry both nationally and state wide the restrictions for our original glass with no glazing, etc. are very difficult to contend with. The new drapes are here and the rooms quieter and darker. We thank everyone for their patience!
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Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed May 29, 2013

I stayed here with two friends, and from the time we arrived til the time we checked out it was a wonderful experience. Dale and Janie really know hospitality, they were great and made sure we had everything we needed to enjoy our stay. The extensive renovations made throughout the hotel are beautiful and very well done. Access from outside requires an electronic code or key (depending on the door you use) so we felt secure. We had reserved the Safe Room on the second floor -- a single room with a smaller room that used to be a walk-in bank safe. The safe door is propped up against the wall next to the room -- how cool! The whole room is beautiful, and for folks who can't be away from a large-screen TV, there are plenty of them in the room -- whether you're lounging on the luxurious king-sized bed, relaxing in the Jacuzzi tub, or sneaking away to the quiet little Safe Room, you have a TV! The beds are really comfortable and the room including bathroom were spotlessly clean (really!). The entire staff -- front desk, restaurant servers, cleaning staff, Sunday morning espresso barrista -- all were genuinely friendly and helpful. We ate dinner at the restaurant in the hotel (make a reservation early!), and the Italian food was *fantastic*. They make everything to order, and it was hot and delicious when we were served. Our server and busboy were friendly, professional, and attentive (but not overly so). We didn't have any wine but they have regular wine tastings at the bar, and a small shop just outside the restaurant with a nice selection of wines. It was just a fantastic time and my friends and I were talking about when we'd return before we even left. One thing to know: if you have mobility issues, request a bottom floor because the second-floor rooms are walk-up. Highly recommended!

Room Tip: Check out the rooms online to see what fits your needs. Second-floor rooms are walk-up only, no elev...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinity H, Manager at The Trinity Hotel, responded to this review, May 30, 2013
We are so pleased you enjoyed your stay with us! 206 is always a great experience! We greatly appreciate your comments regarding our staff, they work very hard to provide the best possible service. Looking forward to having you again, safe travels!
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Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2013 via mobile

With an inn-like atmosphere and B&B attentiveness, The Trinity stands out as a destination itself in town most people would view as merely a place to sleep on the way to the caverns. Beneath the rough exterior of this converted bank are modern and beautifully appointed rooms worthy of a five star rating. The restaurant is one of the best in town. The only down side was the location, surrounded by down and out business and a cheesy bar, but the hotel offers monitored parking and we had no problems.

Stayed April 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinity H, Manager at The Trinity Hotel, responded to this review, May 30, 2013
So happy you enjoyed your stay with us! Apologies for the noise, should you be staying with us again please be aware do provide earplugs to lessen some of the noise. Safe travels and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Trinity Hotel

Address: 201 S. Canal, Carlsbad, NM 88220
Location: United States > New Mexico > Carlsbad
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Carlsbad
Price Range (Based on Average Rates): $
Number of rooms: 9
Official Description (provided by the hotel):
Enjoy your stay in Carlsbad New Mexico in the newly renovated and redesigned Trinity Hotel Suites. Built 1892 as the First National Bank, this historic property once served as home to the first newspaper and headquarters of the Carlsbad Irrigation District. Today the old bank building is home to luxurious over-sized suites appointed with the finest amenities to meet your every need. It also now boasts a fine dining restaurant, wine gift shop, and coffee. Come, stay and lose yourself in the history and the beauty that is the Trinity. ... more   less 

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